Sony DPPFP67 Operating Instructions - Page 57

Connecting with a computer - printer download

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Page 57 highlights

Connecting with a computer Symptom Check Cause/Solutions The images on the memory card or a USB memory inserted in the printer are not displayed on the PC. c The printer does not provide a function for viewing the memory card or a USB memory images from the printer. - You lost the supplied CD-ROM and want to obtain a new one. c Please download the printer driver from - the Customer support home page (.page 67). Or contact your Sony dealer. The printer driver • Are you sure that you have cannot be followed the installation installed. procedures correctly? c Follow the procedures in the operating instructions to install the driver (.page 38). If an error occurs, restart your computer and perform the installation procedures again. • Is another application program running? c Exit all applications and then install the driver again. • Did you specify the CD- c Double-click My Computer and then the ROM as the installation CD- CD-ROM icon in the open window. ROM correctly? Follow the procedures in the operating instructions to install the driver. c The USB driver may not be installed - properly. Follow the operating instructions to install the USB driver again. • Is there an anti-virus program or other program running on the system? c If there is an anti-virus program or other program running on the system, exit it and then start installing the driver. • Did you log on using an c To install the driver, you must log onto Administrator user account? Windows using an Administrator user account. Troubleshooting Continued 57 GB

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57
GB
Troubleshooting
Connecting with a computer
Symptom
Check
Cause/Solutions
The images on the
memory card or a
USB memory
inserted in the
printer are not
displayed on the
PC.
—
c
The printer does not provide a function for
viewing the memory card or a USB
memory images from the printer.
You lost the
supplied CD-ROM
and want to obtain
a new one.
—
c
Please download the printer driver from
the Customer support home page
(
.
page 67). Or contact your Sony
dealer.
The printer driver
cannot be
installed.
•
Are you sure that you have
followed the installation
procedures correctly?
c
Follow the procedures in the operating
instructions to install the driver
(
.
page 38). If an error occurs, restart
your computer and perform the
installation procedures again.
•
Is another application
program running?
c
Exit all applications and then install the
driver again.
•
Did you specify the CD-
ROM as the installation CD-
ROM correctly?
c
Double-click My Computer and then the
CD-ROM icon in the open window.
Follow the procedures in the operating
instructions to install the driver.
—
c
The USB driver may not be installed
properly. Follow the operating
instructions to install the USB driver
again.
•
Is there an anti-virus
program or other program
running on the system?
c
If there is an anti-virus program or other
program running on the system, exit it and
then start installing the driver.
•
Did you log on using an
Administrator user account?
c
To install the driver, you must log onto
Windows using an Administrator user
account.
Continued