Sony DSC-RX100M4 Help Guide (Printable PDF) - Page 239

[270] Troubleshooting Troubleshooting Battery pack and power The remaining battery level indicator shows an incorrect level. This phenomenon occurs when you use the product in an extremely hot or cold location. Battery capacity decreases over time and through repeated use. If decreased usage time between charges becomes significant, it is probably time to replace it with a new one. [271] Troubleshooting Troubleshooting Battery pack and power The charge lamp on the product flashes when charging the battery pack. Make sure that the battery is NP-BX1. Remove the battery pack and then reinsert it into the product. Batteries which have not been used for more than a year may have deteriorated. Charging has paused temporarily because the camera is not within the appropriate temperature range. This phenomenon occurs when you charge the battery pack in an extremely hot or cold location. The optimum temperature for charging the battery pack is between 10 °C and 30 °C (50 °F and 86 °F). [272] Troubleshooting Troubleshooting Battery pack and power The battery pack is not charged. When the battery pack is not charged (the charge lamp does not light) even if you follow the proper charging procedure, check if the power of the product is turned off, then remove the battery pack and re-insert the same battery pack securely, or disconnect and reconnect the USB cable. [273] Troubleshooting Troubleshooting Battery pack and power The monitor does not turn on even when the product is