TP-Link TD-W8950N TD-W8950N V1 User Guide 1910010940 - Page 113

Appendix C: Troubleshooting

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TD-W8950N 150Mbps Wireless N ADSL2+ Modem Router User Guide Appendix C: Troubleshooting T1. What can I do if I don't know or forget my password? 1) For default wireless password: Please refer to the "Wireless Password/PIN" labeled on the bottom of the modem router. 2) For the web management page password: Reset the modem router first and then use the default user name and password: admin/admin. T2. How do I restore my modem router's configuration to its factory default settings? With the modem router powered on, press and hold the RESET button on the rear panel for 8 to 10 seconds before releasing it.  Note: Once the modem router is reset, the current configuration settings will be lost and you will need to re-configure the router. T3. What can I do if I cannot access the web-based configuration page? 1) Configure your computer's IP Address. For Mac OS X  Click the Apple icon on the upper left corner of the screen.  Go to "System Preferences -> Network".  Select Airport on the left menu bar, and then click Advanced for wireless configuration; or select Ethernet for wired configuration.  In the Con-figure IPv4 box under TCP/IP, select Using DHCP.  Click Apply to save the settings. For Windows 7  Click "Start -> Control Panel -> Network and Internet -> View network status -> Change adapter settings".  Right-click Wireless Network Connection (or Local Area Connection), and then click Properties.  Select Internet Protocol Version 4 (TCP/IPv4), and then click Properties.  Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. For Windows XP  Click "Start -> Control Panel -> Network and Internet Connections -> Network Connections".  Right-click Wireless Network Connection (or Local Area Connection), and then click Properties.  Select Internet Protocol (TCP/IP), and then click Properties.  Select Obtain an IP address automatically and Obtain DNS server address automatically. Then click OK. 105

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TD-W8950N
150Mbps Wireless N ADSL2+ Modem Router User Guide
Appendix C: Troubleshooting
T1. What can I do if I don’t know or forget my password?
1) For default wireless password: Please refer to the “Wireless Password/PIN” labeled on the
bottom of the modem router.
2) For the web management page password: Reset the modem router first and then use the
default user name and password: admin/admin.
T2. How do I restore my modem router’s configuration to its factory default
settings?
With the modem router powered on, press and hold the
RESET
button on the rear panel for 8 to
10 seconds before releasing it.
Note
:
Once the modem router is reset, the current configuration settings will be lost and you will need to
re-configure the router.
T3. What can I do if I cannot access the web-based configuration page?
1) Configure your computer’s IP Address.
For Mac OS X
Click the
Apple
icon on the upper left corner of the screen.
Go to “
System Preferences
->
Network
”.
Select
Airport
on the left menu bar, and then click
Advanced
for wireless configuration; or
select
Ethernet
for wired configuration.
In the
Con-figure IPv4
box under
TCP/IP
, select
Using DHCP
.
Click
Apply
to save the settings.
For Windows 7
Click “
Start
->
Control Panel
->
Network and Internet
->
View network status
->
Change
adapter settings
”.
Right-click
Wireless Network Connection
(or
Local Area Connection
), and then click
Properties
.
Select
Internet Protocol Version 4 (TCP/IPv4)
, and then click
Properties
.
Select
Obtain an IP address automatically
and
Obtain DNS server address automatically
.
Then click
OK
.
For Windows XP
Click “
Start -> Control Panel -> Network and Internet Connections -> Network
Connections
”.
Right-click
Wireless Network Connection (or Local Area Connection)
, and then click
Properties
.
Select
Internet Protocol (TCP/IP)
, and then click
Properties
.
Select
Obtain an IP address automatically
and
Obtain DNS server address automatically
.
Then click
OK
.
105