TP-Link TD-W8950N TD-W8950N V1 User Guide 1910010940 - Page 116
Appendix D: Technical Support
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TD-W8950N 150Mbps Wireless N ADSL2+ Modem Router User Guide Appendix D: Technical Support Technical Support For more troubleshooting help, go to: http://www.tp-link.com/en/support/faq To download the latest Firmware, Driver, Utility and User Guide, go to: http://www.tp-link.com/en/support/download For all other technical support, please contact us by using the following details: Global Tel: +86 755 2650 4400 Fee: Depending on rate of different carriers, IDD. E-mail: [email protected] Service time: 24hrs, 7 days a week USA/Canada Toll Free: +1 866 225 8139 E-mail: [email protected] (USA) [email protected] (Canada) Service time: 24hrs, 7 days a week Turkey Tel: 0850 7244 488 (Turkish Service) Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: 09:00 to 21:00, 7 days a week Ukraine Tel: 0800 505 508 Fee: Free for Landline; Mobile: Depending on rate of different carriers E-mail: [email protected] Service time: Monday to Friday, 10:00 to 22:00 Brazil Toll Free: 0800 608 9799 (Portuguese Service) E-mail: [email protected] Service time: Monday to Friday, 09:00 to 20:00; Saturday, 09:00 to 15:00 Indonesia Tel: (+62) 021 6386 1936 Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 12:00, 13:00 to 18:00 *Except public holidays Australia/New Zealand Tel: NZ 0800 87 5465 (Toll Free) AU 1300 87 5465 (Depending on 1300 policy.) E-mail: [email protected] (Australia) [email protected] (New Zealand) Service time: 24hrs, 7 days a week Germany/Austria Tel: +49 1805 875 465 (German Service) +49 1805 TPLINK +43 820 820 360 Fee: Landline from Germany: 0.14EUR/min. Landline from Austria: 0.20EUR/min. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+1 or GMT+2 (DST in Germany) *Except bank holidays in Hesse Singapore Tel: +65 6284 0493 Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: 24hrs, 7 days a week UK Tel: +44 (0) 845 147 0017 Fee: Landline: 1p-10.5p/min, depending on the time of day. Mobile: 15p-40p/min, depending on your mobile network. E-mail: [email protected] Service time: 24hrs, 7 days a week Italy Tel: +39 023 051 9020 Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 13:00; 14:00 to 18:00 Malaysia Toll Free: 1300 88 875 465 Email: [email protected] Service time: 24hrs, 7 days a week Poland Tel: +48 (0) 801 080 618 +48 223 606 363 (if calls from mobile phone) Fee: Depending on rate of different carriers. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 17:00. GMT+1 or GMT+2 (DST) France Tel: 0820 800 860 (French service) Fee: 0.118 EUR/min from France Email: [email protected] Service time: Monday to Friday, 09:00 to 18:00 *Except French Bank holidays Switzerland Tel: +41 (0) 848 800 998 (German Service) Fee: 4-8 Rp/min, depending on rate of different time. E-mail: [email protected] Service time: Monday to Friday, 09:00 to 12:30 and 13:30 to 18:00. GMT+1 or GMT+2 (DST) Russian Federation Tel: 8 (499) 754 5560 (Moscow NO.) 8 (800) 250 5560 (Toll-free within RF) E-mail: [email protected] Service time: From 09:00 to 21:00 (Moscow time) *Except weekends and holidays in RF 108