Toshiba Portege M300 User Manual - Page 177

HD DVD-ROM drive, CD/DVD/HD DVD in

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Troubleshooting HD DVD-ROM drive For more information, refer to Chapter 4, Operating Basics. Problem Procedure You cannot access a Make sure the drive's drawer is securely closed. CD/DVD/HD DVD in the Press gently until it clicks into place. drive Open the drawer and make sure the CD/DVD/HD DVD is properly seated. It should lie flat with the label facing up. A foreign object in the drawer could block laser light from reading the CD, DVD or HD DVD. Make sure there is no obstruction. Remove any foreign object. Check whether the media is dirty. If it is, wipe it with a clean cloth dipped in water or a neutral cleaner. See the Media care section in Chapter 4 for details on cleaning. User's Manual 9-11

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User’s Manual
9-11
Troubleshooting
HD DVD-ROM drive
For more information, refer to Chapter 4,
Operating Basics
.
Problem
Procedure
You cannot access a
CD/DVD/HD DVD in the
drive
Make sure the drive’s drawer is securely closed.
Press gently until it clicks into place.
Open the drawer and make sure the CD/DVD/HD
DVD is properly seated. It should lie flat with the
label facing up.
A foreign object in the drawer could block laser
light from reading the CD, DVD or HD DVD.
Make sure there is no obstruction. Remove any
foreign object.
Check whether the media is dirty. If it is, wipe it
with a clean cloth dipped in water or a neutral
cleaner. See the
Media care
section in Chapter 4
for details on cleaning.