Xerox 7300B Study Guide - Page 53

Jam at Top Cover, A6 or A22

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Jams Jam at Top Cover, A6 or A22 Feeding from Universal No Tray? Ensure Front Panel media type is correct. Yes Check for jammed media around the Transfer Unit. Media around Transfer Unit? Yes Remove media and scraps from around the Transfer Unit. Yes No Is media type correct? Yes Is media partially fed? No Set media type and retest. No Clean the MPT Feed Roller and retest. Note: Before troubleshooting, make sure a supported media is used for printing and that the media is free of damage such as wrinkles, tears, and curl. Make sure the printer environment is within specifications for humidity and temperature. Printing normally? No Yes Reseat the Transfer Unit. Problem solved. Still jamming? No Problem solved. Yes Replace the Transfer Unit. Still jamming? No Problem solved. Yes Call for service. PHASER 7300 Troubleshooting Flowcharts 0 page 49

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PHASER 7300 Troubleshooting Flowcharts
0
page 49
Jams
Note: Before troubleshooting, make
sure a supported media is used for
printing and that the media is free of
damage such as wrinkles, tears, and
curl.
Make sure the printer
environment is within specifications
for humidity and temperature.
Jam at Top Cover, A6 or A22
No
No
Yes
Yes
No
Yes
No
Yes
Problem solved.
Printing normally?
Problem solved.
Media
around Transfer
Unit?
Reseat the
Transfer Unit.
Remove
media and
scraps from
around the
Transfer Unit.
Still jamming?
Check for
jammed
media around
the Transfer
Unit.
Call for service.
Problem solved.
Replace the
Transfer Unit.
Still jamming?
Yes
No
Feeding
from Universal
Tray?
Ensure Front
Panel media
type is
correct.
Yes
No
Is media type
correct?
Set media type and
retest.
No
Is media
partially fed?
Clean the MPT Feed
Roller and retest.
Yes