Xerox 7300B Study Guide - Page 58

Jam E1, E2, E3, E4 or E5

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Jams Jam E1, E2, E3, E4 or E5 Open the indicated door and check for jammed media behind the door. Paper behind door? Yes Remove paper located behind door. Note: E1 = Tray 1 and right door A E2 = Tray 2 and right door B E3 = Tray 3 and right door C E4 = Tray 4 and right door D E5 = Tray 5 and right door E No Pull out the indicated tray. Remove any jammed media. Inspect the Feed Rollers in the feed tray. Note: Before troubleshooting, make sure a supported media is used for printing and that the media is free of damage such as wrinkles, tears, and curl. Make sure the printer environment is within specifications for humidity and temperature. Feed Rollers OK? No Call for service to replace Feed Rollers. Yes Clean Feed Rollers with a lint-free cloth. Still jamming? No Problem solved. Yes Call for service. page 54 PHASER 7300 Troubleshooting Flowcharts 0

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page 54
PHASER 7300 Troubleshooting Flowcharts
0
Jams
Note: Before troubleshooting, make
sure a supported media is used for
printing and that the media is free of
damage such as wrinkles, tears, and
curl.
Make sure the printer
environment is within specifications
for humidity and temperature.
Jam E1, E2, E3, E4 or E5
Yes
No
Yes
No
Yes
Call for service.
Open the
indicated door
and check for
jammed media
behind the
door.
Paper
behind
door?
Remove
paper located
behind door.
Feed Rollers OK?
Problem solved.
Still jamming?
Pull out the
indicated
tray.
Remove
any jammed
media.
Clean Feed
Rollers with a
lint-free cloth.
No
Note:
E1 = Tray 1 and right door A
E2 = Tray 2 and right door B
E3 = Tray 3 and right door C
E4 = Tray 4 and right door D
E5 = Tray 5 and right door E
Inspect the
Feed Rollers
in the feed
tray.
Call for service to
replace Feed Rollers.