Xerox 7300B Study Guide - Page 60

Background Contamination - specs

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Print Quality Problems Background Contamination Printer exposed to direct No sunlight? Printing on high-gloss media? Yes Move the printer away from direct sunlight and retest. Yes Advise customer of the limitations of the printer. Temp and humidity OK? No Yes Try printing on a lower grade of paper. Change printer environment to meet specs. No Print the Usage Profile to ensure temperature and humidity are OK. Still has background toner? No Problem solved. Yes Call for service. Still has background toner? No Problem solved. Yes Check prints with magnifier to identify the toner color. Toner one color only? Yes Replace all No four Imaging Units. Replace the Imaging Unit of the corresponding color. Still has background toner? Yes No Problem solved. Note: Before troubleshooting, make sure a supported media is used for printing and that the media is free of damage such as wrinkles, tears, and curl. Make sure the printer environment is within specifications for humidity and temperature. Call for service. page 56 PHASER 7300 Troubleshooting Flowcharts 0

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page 56
PHASER 7300 Troubleshooting Flowcharts
0
Print Quality Problems
Note: Before troubleshooting, make
sure a supported media is used for
printing and that the media is free of
damage such as wrinkles, tears, and
curl.
Make sure the printer
environment is within specifications
for humidity and temperature.
Background Contamination
No
No
Yes
Yes
No
No
Yes
Yes
Problem solved.
Print the
Usage Profile
to ensure
temperature
and humidity
are OK.
Still has
background
toner?
Call for service.
Temp and
humidity OK?
Replace all
four Imaging
Units.
Still has
background
toner?
Try printing
on a lower
grade of
paper.
Change
printer
environment
to meet
specs.
Problem solved.
Toner
one color
only?
Check prints
with
magnifier to
identify the
toner color.
Replace the
Imaging Unit of
the
corresponding
color.
No
Still has
background
toner?
Problem solved.
Call for service.
Yes
No
Yes
Printer
exposed to direct
sunlight?
Move the printer away
from direct sunlight
and retest.
Printing
on high-gloss
media?
Advise customer of
the limitations of the
printer.
Yes
No