Xerox 7300B Study Guide - Page 64

Residual Image or Ghosting

Page 64 highlights

Print Quality Problems Residual Image or Ghosting Measure the distance from the leading edge of the image to the leading edge of the ghost. 94 mm interval? No 143 mm interval? No Less than 10 mm interval? No Call for service. Yes Get the temp and humidity from Usage Profile. Yes Set the Front Panel media type to match the media. Yes Move the printer to a different location for better temperature and humidity then retest. Is the humidity within specs? Yes Some ghosting is inherent in the print process. This is an attribute of laser printing. Move the printer to a different location for No better temperature and humidity then retest. Still ghosting? No Problem solved. Yes Set the Front Panel media type to a type thinner than the media. Note: Before troubleshooting, make sure a supported media is used for printing and that the media is free of damage such as wrinkles, tears, and curl. Make sure the printer environment is within specifications for humidity and temperature. Still ghosting? No Problem solved. Yes Replace the Fuser. Still ghosting? No Problem solved. Yes Call for service. page 60 PHASER 7300 Troubleshooting Flowcharts 0

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page 60
PHASER 7300 Troubleshooting Flowcharts
0
Print Quality Problems
Note: Before troubleshooting, make
sure a supported media is used for
printing and that the media is free of
damage such as wrinkles, tears, and
curl.
Make sure the printer
environment is within specifications
for humidity and temperature.
Residual Image or Ghosting
No
Yes
No
Yes
Move the printer to a
different location for
better temperature
and humidity then
retest.
Get the temp
and humidity
from Usage
Profile.
Is the
humidity within
specs?
94 mm interval?
Some ghosting is
inherent in the print
process.
This is an
attribute of laser
printing.
Measure the
distance from
the leading
edge of the
image to the
leading edge
of the ghost.
No
Yes
143 mm interval?
Set the Front
Panel media
type to match
the media.
No
Yes
Problem solved.
Still ghosting?
Set the Front
Panel media
type to a type
thinner than
the media.
No
Yes
Problem solved.
Still ghosting?
Call for service.
No
Yes
Less than
10
mm interval?
Move the printer to a
different location for
better temperature
and humidity then
retest.
Replace the
Fuser.
No
Yes
Problem solved.
Still ghosting?
Call for service.