Yamaha RX-A830 RX-A830 Owners Manual - Page 114
Audio, No sound is coming from a specific speaker. - hdcp 2 2
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Audio Problem Cause Remedy Another input source is selected. Select an appropriate input source with the input selection keys. No sound. Signals that the unit cannot reproduce are being input. Some digital audio formats cannot be played back on the unit. To check the audio format of the input signal, use "Audio Signal" in the "Information" menu (p.101). The cable connecting the unit and playback device is defective. If there is no problem with the connection, replace with another cable. The volume cannot be increased. The maximum volume is set. Use "Max Volume" in the "Setup" menu to adjust the maximum volume (p.92). A device connected to the output jacks of the unit is not turned on. Turn on all devices connected to the output jacks of the unit. The playback source does not contain a signal for the channel. To check it, use "Audio Signal" in the "Information" menu (p.101). The currently selected sound program/decoder does not use the speaker. To check it, use "Test Tone" in the "Setup" menu (p.91). No sound is coming from a specific speaker. Audio output of the speaker is disabled. The volume of the speaker is set too low. Perform "Auto Setup" (p.35) or use "Configuration" in the "Setup" menu to change the speaker settings (p.88). Perform "Auto Setup" (p.35) or use "Level" in the "Setup" menu to adjust the speaker volume (p.90). The speaker cable connecting the unit and the speaker is defective. If there is no problem with the connection, replace with another speaker cable. The speaker is malfunctioning. To check it, replace with another speaker. If the problem persists, the unit may be malfunctioning. No sound is coming from the surround back speaker. The extended surround is disabled. Use "Extended Surround" in the "Option" menu to select a decoder to be used (p.77). The playback source does not contain LFE or low-frequency signals. To check it, set "Extra Bass" in the "Setup" menu to "On", in order to output the front channel low-frequency components from the subwoofer (p.89). No sound is coming from the subwoofer. Subwoofer output is disabled. Perform "Auto Setup" (p.35) or set "Subwoofer" in the "Setup" menu to "Use" (p.89). The volume of the subwoofer is too low. Adjust the volume on the subwoofer. The subwoofer has been turned off by its auto-standby function. Disable the auto-standby function of the subwoofer or adjust its sensitivity level. The TV does not support HDCP (High-bandwidth Digital Content Protection). Refer to the instruction manuals for the TV and check the TV's specifications. No sound from the playback device (connected to The unit is set not to output audio input through HDMI jacks from the unit with HDMI). the SPEAKERS terminals. In "Audio Output" in the "Setup" menu, set "Amp" to "On" (p.94). The number of devices connected to the HDMI OUT jack exceeds the limit. Disconnect some of the HDMI devices. APPENDIX ➤ Troubleshooting En 114