ZyXEL NSA-220 Plus User Guide - Page 283

NSA Login and Access

Page 283 highlights

Chapter 14 Troubleshooting • If you have a RAID I volume click the Repair icon next to the new drive. • If you are using RAID 0 you will need to recreate the whole volume. All of your data is lost. • If you are using a single-disk JBOD volume, you need to create a new volume on the new drive. • If you are using a two-disk JBOD volume, you need to create a whole new volume on both drives. The LAN LED (by the LAN port) is off. • Make sure the Ethernet cable is connected properly to the NSA and connected to another (Ethernet) device. Make sure the other device is turned on. If it's connected directly to a computer, make sure that the computer network card is working (ping 127.0.0.1 on the computer). • Use another Ethernet cable. If you're connecting to a Gigabit Ethernet, make sure you're using an 8-wire Ethernet cable. • If the problem continues, contact the vendor. See Section 1.1.1 on page 23 for a description of NSA LEDs. 14.3 NSA Login and Access I forgot the server name of the NSA. • The default server name is nsa220plus. • Use the NDU (NSA Discovery Utility) to discover your NSA. If you have admin privileges, you can directly change the IP address of the NSA using the NDU. • If the server name has changed and you don't have the NDU, see Section 14.3.1 on page 284 to use the RESET button to return the default setting. I cannot get to the NSA login screen. • Use the NDU (NSA Discovery Utility) to discover your NSA. If you have admin privileges, you can directly change the IP address of the NSA using the NDU. • If you used the RESET button, the NSA may have a new IP address. Close and reopen the NDU to discover the NSA. NSA-220 Plus User's Guide 283

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Chapter 14 Troubleshooting
NSA-220 Plus User’s Guide
283
• If you have a RAID I volume click the
Repair
icon next to the new drive.
• If you are using RAID 0 you will need to recreate the whole volume. All of
your data is lost.
If you are using a single-disk JBOD volume, you need to create a new volume
on the new drive.
• If you are using a two-disk JBOD volume, you need to create a whole new
volume on both drives.
The LAN LED (by the
LAN
port) is off.
Make sure the Ethernet cable is connected properly to the NSA and connected to
another (Ethernet) device. Make sure the other device is turned on. If it’s
connected directly to a computer, make sure that the computer network card is
working (ping 127.0.0.1 on the computer).
Use another Ethernet cable. If you’re connecting to a Gigabit Ethernet, make
sure you’re using an 8-wire Ethernet cable.
If the problem continues, contact the vendor.
See
Section 1.1.1 on page 23
for a description of NSA LEDs.
14.3
NSA Login and Access
I forgot the server name of the NSA.
The default server name is
nsa220plus
.
Use the NDU (NSA Discovery Utility) to discover your NSA. If you have admin
privileges, you can directly change the IP address of the NSA using the NDU.
If the server name has changed and you don’t have the NDU, see
Section 14.3.1
on page 284
to use the
RESET
button to return the default setting.
I cannot get to the NSA login screen.
Use the NDU (NSA Discovery Utility) to discover your NSA. If you have admin
privileges, you can directly change the IP address of the NSA using the NDU.
If you used the
RESET
button, the NSA may have a new IP address. Close and
reopen the NDU to discover the NSA.