ZyXEL NSA-220 Plus User Guide - Page 292
Download Service and Broadcatching Functions, 14.9 Web Publishing
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Chapter 14 Troubleshooting 14.8 Download Service and Broadcatching Functions The download list or broadcatching items are missing after I removed a hard drive. The NSA's download and broadcatching lists are stored on the system volume. If you have two JBOD volumes, it is possible to remove one and still use the other. However if you remove the system volume, you may lose the download and broadcasting lists. With two JBOD volumes, the hard disk that was installed first is usually the system volume. 14.9 Web Publishing A web-published share cannot be accessed by web browser from the Internet. • Make sure the person trying to access the share is using the correct web address (and port number if the NSA's web publishing feature is not using port 80). See page 156 for details. • Make sure the publishing feature is turned on and the share is in the list of published shares. • Make sure the person trying to access the share is using Internet Explorer 6.0 (and later) or Firefox 1.07 (and later). • You need to use a public address to access the NSA's web-published shares from the Internet. If your NSA uses a private IP address, use the public IP address of your Internet gateway (firewall) and configure NAT or port forwarding on your Internet gateway and possibly firewall rules in order to let people access the NSA's web-published shares from the Internet. • Make sure the firewall's public IP address is static or that the firewall uses a Dynamic Domain Name (DDNS). • Web publishing uses TCP protocol and the port number you specify. Make sure there is not another service using TCP protocol with the same port number. See Appendix C on page 329 for a list of common services and their associated protocols and port numbers. 292 NSA-220 Plus User's Guide