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P-2024 Access and Login, Login

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Chapter 13 Troubleshooting 13.2 P-2024 Access and Login V I forgot the IP address for the P-2024. 1 The default LAN IP address is 192.168.5.1. 2 Use the console port to log in to the P-2024. 3 If you know the P-2024's WAN IP address, you can use it to log in from the WAN (if HTTP remote management is enabled from the WAN). 4 If this does not work, you have to reset the device to its factory defaults. See Section 1.5 on page 31. V I forgot the password. 1 The default password is 1234. 2 If this does not work, you have to reset the device to its factory defaults. See Section 1.5 on page 31. V I cannot see or access the Login screen in the web configurator. 1 Make sure you are using the correct IP address. • The default LAN IP address is 192.168.5.1. • If you changed the WAN IP address (Section 5.1.2 on page 57), use the new IP address or log in from the LAN. • If you changed the IP address and have forgotten it, see the troubleshooting suggestions for I forgot the IP address for the P-2024. 2 Check the hardware connections, and make sure the LEDs are behaving as expected. See the Quick Start Guide and Section 1.4.2 on page 29. 3 Make sure your Internet browser does not block pop-up windows and has JavaScripts and Java enabled. See Appendix B on page 151. 4 Make sure your computer is in the same subnet as the P-2024. (If you know that there are routers between your computer and the P-2024, skip this step.) 5 Reset the device to its factory defaults, and try to access the P-2024 with the default IP address. See Section 1.5 on page 31. 6 If the problem continues, contact the network administrator or vendor, or try one of the advanced suggestions. Advanced Suggestions 122 P-2024 User's Guide

Section	Page
User’s Guide	1
About This User's Guide	3
Document Conventions	4
Safety Warnings	6
Contents Overview	9
Table of Contents	11
List of Figures	17
List of Tables	21
Introduction and Wizard	25
Introducing the P-2024	27
1.1 Overview	27
1.2 Ways to Manage the P-2024	27
1.3 Good Habits for Managing the P-2024	28
1.4 Hardware	28
1.4.1 Ports	29
1.4.2 LEDs	29
1.4.3 Console Port	29
1.4.4 Digital Signal Processor Modules	30
1.5 Resetting the P-2024	31
Introducing the Web Configurator	33
2.1 Web Configurator Overview	33
2.2 Accessing the Web Configurator	33
2.3 Web Configurator Main Screen	35
2.3.1 Title Bar	35
2.3.2 Navigation Panel	36
2.3.3 Main Window	37
2.3.4 Status Bar	37
The Connection Wizard	39
3.1 Main Wizard Screen	39
3.1.1 Welcome	40
3.1.2 System Information	40
3.1.3 ISP Parameters	41
3.1.4 Your IP Address	43
3.1.5 WAN IP Address Assignment	43
3.1.6 Finish	46
Status Screens	47
4.1 Status Screen	47
4.2 Packet Statistics Window	50
4.3 VoIP Statistics Window	51
Network	55
WAN	57
5.1 WAN Overview	57
5.1.1 PPPoE Encapsulation	57
5.1.2 WAN IP Address Assignment	57
5.1.3 DNS Server Address Assignment	58
5.2 WAN Screens	58
5.2.1 WAN Internet Connection Screen (Ethernet)	58
5.2.2 WAN Internet Connection Screen (PPPoE)	59
5.2.3 WAN Advanced Screen	61
VoIP	63
SIP	65
6.1 SIP Overview	65
6.1.1 Introduction to VoIP	65
6.1.2 Introduction to SIP	65
6.1.3 SIP Identities	65
6.1.4 SIP Call Progression	66
6.1.5 SIP Client Server	66
6.1.6 RTP	68
6.1.7 NAT and SIP	68
6.1.8 Voice Coding	70
6.1.9 PSTN Call Setup Signaling	70
6.1.10 MWI (Message Waiting Indication)	71
6.1.11 Quality of Service (QoS)	71
6.2 SIP Screens	72
6.2.1 SIP Settings Screen	72
6.2.2 Advanced SIP Setup Screen	73
6.2.3 SIP QoS Screen	77
Phone	79
7.1 Analog Phone Overview	79
7.1.1 Voice Activity Detection/Silence Suppression/Comfort Noise	79
7.1.2 Echo Cancellation	79
7.1.3 Supplementary Phone Services Overview	79
7.2 Phone Screens	82
7.2.1 Analog Phone Screen	82
7.2.2 Advanced Analog Phone Setup Screen	83
7.2.3 Common Phone Settings Screen	84
7.2.4 Phone Region Screen	85
Phone Book	87
8.1 Incoming Call Policy Screen	87
Management	91
Remote Management	93
9.1 Remote Management Overview	93
9.1.1 Remote Management Limitations	93
9.1.2 System Timeout	94
9.2 Remote Management Screens	94
9.2.1 WWW Screen	94
9.2.2 Telnet Screen	94
9.2.3 FTP Screen	95
9.3 SNMP	96
9.3.1 Supported MIBs	97
9.3.2 SNMP Traps	97
9.3.3 Configuring SNMP	97
Maintenance, Troubleshooting and Specifications	99
System	101
10.1 General System Screen	101
10.2 Dynamic DNS	102
10.2.1 Dynamic DNS Screen	102
10.3 Time Setting Overview	104
10.3.1 Pre-defined NTP Time Servers List	104
10.3.2 Synchronizing with a Time Server	105
10.3.3 Time Settings Screen	105
Logs	107
11.1 Logs Overview	107
11.1.1 Alerts	107
11.1.2 Syslog Logs	107
11.2 Logs Screens	108
11.2.1 View Log Screen	108
11.2.2 Log Settings Screen	108
11.3 Log Message Descriptions	110
Tools	115
12.1 Firmware Screen	115
12.1.1 Firmware Upload Screens	116
12.2 Configuration Screen	117
12.2.1 Restore Configuration Screens	118
12.3 Restart Screen	119
Troubleshooting	121
13.1 Power, Hardware Connections, and LEDs	121
13.2 P-2024 Access and Login	122
13.3 Internet Access	123
13.4 Phone Calls and VoIP	124
Product Specifications	129
14.1 General P-2024 Specifications	129
14.2 Telco-50 Connector Pin Assignments	131
14.2.1 P-2024 Phone Port Pin Assignments	131
14.2.2 Telco-50 Cable Connector Pin Assignments	131
14.3 Console Port Pin Assignments	132
Appendices and Index	133
Setting up Your Computer’s IP Address	135
Pop-up Windows, JavaScripts and Java Permissions	151
Rack-mount Installation	157
IP Addresses and Subnetting	159
Command Interpreter	169
NetBIOS Filter Commands	173
Internal SPTGEN	175
Legal Information	191
Customer Support	195