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USA Type Supplementary Services, USA Type, Service Mode

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Chapter 7 Phone 7.1.3.2.2 European Call Waiting This allows you to place a call on hold while you answer another incoming call on the same telephone (directory) number. If there is a second call to a telephone number, you will hear a call waiting tone. Take one of the following actions. • Reject the second call. Press the flash key and then press "0". • Disconnect the first call and answer the second call. Either press the flash key and press "1", or just hang up the phone and then answer the phone after it rings. • Put the first call on hold and answer the second call. Press the flash key and then "2". 7.1.3.2.3 European Call Transfer Do the following to transfer an incoming call (that you have answered) to another phone. 1 Press the flash key to put the caller on hold. 2 When you hear the dial tone, dial "*98#" followed by the number to which you want to transfer the call. to operate the Intercom. 3 After you hear the ring signal or the second party answers it, hang up the phone. 7.1.3.2.4 European Three-Way Conference Use the following steps to make three-way conference calls. 1 When you are on the phone talking to someone, place the flash key to put the caller on hold and get a dial tone. 2 Dial a phone number directly to make another call. 3 When the second call is answered, press the flash key and press "3" to create a three-way conversation. 4 Hang up the phone to drop the connection. 5 If you want to separate the activated three-way conference into two individual connections (one is on-line, the other is on hold), press the flash key and press "2". 7.1.3.3 USA Type Supplementary Services This section describes how to use supplementary phone services with the USA Type Call Service Mode. Commands for supplementary services are listed in the table below. After pressing the flash key, if you do not issue the sub-command before the default subcommand timeout (2 seconds) expires or issue an invalid sub-command, the current operation will be aborted. Table 25 USA Type Flash Key Commands COMMAND SUB-COMMAND DESCRIPTION Flash Put a current call on hold to place a second call. After the second call is successful, press the flash key again to have a three-way conference call. Put a current call on hold to answer an incoming call. Flash *98# Transfer the call to another phone. P-2024 User's Guide 81

Section	Page
User’s Guide	1
About This User's Guide	3
Document Conventions	4
Safety Warnings	6
Contents Overview	9
Table of Contents	11
List of Figures	17
List of Tables	21
Introduction and Wizard	25
Introducing the P-2024	27
1.1 Overview	27
1.2 Ways to Manage the P-2024	27
1.3 Good Habits for Managing the P-2024	28
1.4 Hardware	28
1.4.1 Ports	29
1.4.2 LEDs	29
1.4.3 Console Port	29
1.4.4 Digital Signal Processor Modules	30
1.5 Resetting the P-2024	31
Introducing the Web Configurator	33
2.1 Web Configurator Overview	33
2.2 Accessing the Web Configurator	33
2.3 Web Configurator Main Screen	35
2.3.1 Title Bar	35
2.3.2 Navigation Panel	36
2.3.3 Main Window	37
2.3.4 Status Bar	37
The Connection Wizard	39
3.1 Main Wizard Screen	39
3.1.1 Welcome	40
3.1.2 System Information	40
3.1.3 ISP Parameters	41
3.1.4 Your IP Address	43
3.1.5 WAN IP Address Assignment	43
3.1.6 Finish	46
Status Screens	47
4.1 Status Screen	47
4.2 Packet Statistics Window	50
4.3 VoIP Statistics Window	51
Network	55
WAN	57
5.1 WAN Overview	57
5.1.1 PPPoE Encapsulation	57
5.1.2 WAN IP Address Assignment	57
5.1.3 DNS Server Address Assignment	58
5.2 WAN Screens	58
5.2.1 WAN Internet Connection Screen (Ethernet)	58
5.2.2 WAN Internet Connection Screen (PPPoE)	59
5.2.3 WAN Advanced Screen	61
VoIP	63
SIP	65
6.1 SIP Overview	65
6.1.1 Introduction to VoIP	65
6.1.2 Introduction to SIP	65
6.1.3 SIP Identities	65
6.1.4 SIP Call Progression	66
6.1.5 SIP Client Server	66
6.1.6 RTP	68
6.1.7 NAT and SIP	68
6.1.8 Voice Coding	70
6.1.9 PSTN Call Setup Signaling	70
6.1.10 MWI (Message Waiting Indication)	71
6.1.11 Quality of Service (QoS)	71
6.2 SIP Screens	72
6.2.1 SIP Settings Screen	72
6.2.2 Advanced SIP Setup Screen	73
6.2.3 SIP QoS Screen	77
Phone	79
7.1 Analog Phone Overview	79
7.1.1 Voice Activity Detection/Silence Suppression/Comfort Noise	79
7.1.2 Echo Cancellation	79
7.1.3 Supplementary Phone Services Overview	79
7.2 Phone Screens	82
7.2.1 Analog Phone Screen	82
7.2.2 Advanced Analog Phone Setup Screen	83
7.2.3 Common Phone Settings Screen	84
7.2.4 Phone Region Screen	85
Phone Book	87
8.1 Incoming Call Policy Screen	87
Management	91
Remote Management	93
9.1 Remote Management Overview	93
9.1.1 Remote Management Limitations	93
9.1.2 System Timeout	94
9.2 Remote Management Screens	94
9.2.1 WWW Screen	94
9.2.2 Telnet Screen	94
9.2.3 FTP Screen	95
9.3 SNMP	96
9.3.1 Supported MIBs	97
9.3.2 SNMP Traps	97
9.3.3 Configuring SNMP	97
Maintenance, Troubleshooting and Specifications	99
System	101
10.1 General System Screen	101
10.2 Dynamic DNS	102
10.2.1 Dynamic DNS Screen	102
10.3 Time Setting Overview	104
10.3.1 Pre-defined NTP Time Servers List	104
10.3.2 Synchronizing with a Time Server	105
10.3.3 Time Settings Screen	105
Logs	107
11.1 Logs Overview	107
11.1.1 Alerts	107
11.1.2 Syslog Logs	107
11.2 Logs Screens	108
11.2.1 View Log Screen	108
11.2.2 Log Settings Screen	108
11.3 Log Message Descriptions	110
Tools	115
12.1 Firmware Screen	115
12.1.1 Firmware Upload Screens	116
12.2 Configuration Screen	117
12.2.1 Restore Configuration Screens	118
12.3 Restart Screen	119
Troubleshooting	121
13.1 Power, Hardware Connections, and LEDs	121
13.2 P-2024 Access and Login	122
13.3 Internet Access	123
13.4 Phone Calls and VoIP	124
Product Specifications	129
14.1 General P-2024 Specifications	129
14.2 Telco-50 Connector Pin Assignments	131
14.2.1 P-2024 Phone Port Pin Assignments	131
14.2.2 Telco-50 Cable Connector Pin Assignments	131
14.3 Console Port Pin Assignments	132
Appendices and Index	133
Setting up Your Computer’s IP Address	135
Pop-up Windows, JavaScripts and Java Permissions	151
Rack-mount Installation	157
IP Addresses and Subnetting	159
Command Interpreter	169
NetBIOS Filter Commands	173
Internal SPTGEN	175
Legal Information	191
Customer Support	195

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Chapter 7 Phone

P-2024 User’s Guide

7.1.3.2.2

European Call Waiting

This allows you to place a call on hold while you answer another incoming call on the same

telephone (directory) number.

If there is a second call to a telephone number, you will hear a call waiting tone. Take one of

the following actions.

•

Reject the second call.

Press the flash key and then press “0”.

•

Disconnect the first call and answer the second call.

Either press the flash key and press “1”, or just hang up the phone and then answer the

phone after it rings.

•

Put the first call on hold and answer the second call.

Press the flash key and then “2”.

7.1.3.2.3

European Call Transfer

Do the following to transfer an incoming call (that you have answered) to another phone.

Press the flash key to put the caller on hold.

When you hear the dial tone, dial “*98#” followed by the number to which you want to

transfer the call. to operate the Intercom.

After you hear the ring signal or the second party answers it, hang up the phone.

7.1.3.2.4

European Three-Way Conference

Use the following steps to make three-way conference calls.

When you are on the phone talking to someone, place the flash key to put the caller on

hold and get a dial tone.

Dial a phone number directly to make another call.

When the second call is answered, press the flash key and press “3” to create a three-way

conversation.

Hang up the phone to drop the connection.

If you want to separate the activated three-way conference into two individual

connections (one is on-line, the other is on hold), press the flash key and press “2”.

7.1.3.3

USA Type Supplementary Services

This section describes how to use supplementary phone services with the

USA Type

Call

Service Mode

. Commands for supplementary services are listed in the table below.

After pressing the flash key, if you do not issue the sub-command before the default sub-

command timeout (2 seconds) expires or issue an invalid sub-command, the current operation

will be aborted.

Table 25

USA Type Flash Key Commands

COMMAND

SUB-COMMAND

DESCRIPTION

Flash

Put a current call on hold to place a second call. After the second

call is successful, press the flash key again to have a three-way

conference call.

Put a current call on hold to answer an incoming call.

Flash

*98#

Transfer the call to another phone.