Bosch WFMC5301UC Installation and Use & Care (all languages) - Page 23

Troubleshooting of Minor Faults d WARNING d TO AVOID RISK OF ELECTRIC SHOCK! Repairs should only be carried out by an authorized technician. If repairs are necessary, and you cannot eliminate the fault yourself with the aid of the following table: q Turn the program selector to Off. q Disconnect the washing machine from the power outlet. q Turn off the water taps. q Call Customer Service (refer to Page 25). Fault Possible cause Action The door cannot be opened. Door cannot be opened, even though the appliance has been switched off and on again. Control lights do not light up. Program does not start. Start/Pause indicator light flashes. Program does not start. Indicator light end" is lit and display is flashing E:01" Spin speed cannot be selected. Detergent residue in the detergent dispenser. Water does not enter the machine or detergent is not washed away. Indicator light spin" is lit and display is flashing E:02" or E:03". Power failure. Program is running and/or the door is locked for safety reasons. Plug is loose or not inserted. Program selector turned to Off before end of program. For safety reasons the door has been locked because the water level, temperature or speed is too high. A fuse has blown. Power failure. Start/Pause button not pressed. Door not closed properly. Spinning is already in progress; during spin cycle the speed cannot be changed. Detergent was damp or lumpy. Water tap(s) not turned on. Supply hose kinked or pinched. Strainers in supply hose clogged. Water pressure too low. An interrupted program will be resumed when power is restored. If the laundry is to be removed during a power failure, call Customer Service (refer to Page 25). Wait until the program ends; see Page 21. Eliminate the cause. Select a program. See "Add a garment/Interrupting the program", Page 20. Reset circuit breaker. Call Customer Service if this fault recurs. An interrupted program will be resumed when power is restored. If the laundry is to be removed during a power failure, call Customer Service (refer to Page 25). Press the Start/Pause button. Check whether laundry is trapped in door. Close the door (a click should be heard). Program continues. Select speed before spinning. Clean and dry the detergent dispenser; see Page 21. Use the cap of the detergent bottle to measure liquid detergents. Turn on water tap(s) and press Start/Pause button. Program continues. Eliminate the cause. Clean the water inlet strainers; see Page 21. Eliminate the cause. Water cannot be seen in This is not a fault. drum. The water level is below the visible part of the drum. Indicator light rinse" is lit and display is flashing E:04" with no water reĆ maining in tub. Suds or pump is blocked. Use less detergent for future wash loads. Detergents specifically designed for your High Efficiency washer produce fewer suds and will include the letters HE" on the packaging. Clean the water drainage pipe and/or drain hose. Run any program to remove the excess suds. 23