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Dell B1265dfw Dell Users Guide - Page 246

Troubleshooting

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6. Troubleshooting This chapter gives helpful information for what to do if you encounter an error. • Paper feeding problems 247 • Power and cable connecting problems 248 • Printing problems 249 • Printing quality problems 253 • Copying problems 261 • Scanning problems 262 • Faxing problems 263 • Operating system problems 265

Section	Page
Basic	1
1. Introduction	4
Key benefits	5
Features	7
Useful to know	9
About this user’s guide	10
Safety information	11
Machine overview	16
Control panel overview	19
Turning on the machine	22
Installing the driver locally	23
Reinstalling the driver	26
2. Menu overview and basic setup	27
Menu overview	28
Changing the display language	34
Media and tray	35
Basic printing	49
Basic copying	55
Basic scanning	59
Basic faxing	60
3. Maintenance	64
Ordering supplies and accessories	65
Available supplies	66
Installing accessories	67
Storing the toner cartridge	69
Redistributing toner	71
Replacing the toner cartridge	72
Monitoring the supplies life	73
Setting the toner low alert	74
Cleaning the machine	75
Tips for moving & storing your machine	81
4. Troubleshooting	82
Tips for avoiding paper jams	83
Clearing original document jams	84
Clearing paper jams	87
Understanding the status LED	92
Understanding display messages	94
5. Appendix	98
Specifications	99
Dell technical support policy	109
Contacting Dell	110
Warranty and return policy	111
Regulatory information	112
Copyright	124
Advanced	125
1. Software Installation	128
Installation for Mac	129
Reinstallation for Mac	130
Installation for Linux	131
Reinstallation for Linux	132
2. Using a Network- Connected Machine	133
Useful network programs	134
Wired network setup	135
Installing driver over the network	138
IPv6 configuration	145
AirPrint	148
Google Cloud Print™	149
Wireless network setup	152
3. Useful Setting Menus	175
Before you begin reading a chapter	176
Print menu	177
Copy menu	178
Fax menu	182
System setup	185
4. Special Features	192
Altitude adjustment	193
Entering various characters	194
Setting up the fax address book	195
Printing features	199
Scan features	211
Fax features	217
5. Useful Management Tools	227
Accessing management tools	228
Using Firmware update utility	229
Using Dell Supplies Ordering Utility	230
Using Embedded Web Service	231
Using Dell Printer Manager	233
Using Dell Printer Status	236
Using Dell Printer Experience	238
Using the Linux Unified Driver Configurator	243
6. Troubleshooting	246
Paper feeding problems	247
Power and cable connecting problems	248
Printing problems	249
Printing quality problems	253
Copying problems	261
Scanning problems	262
Faxing problems	263
Operating system problems	265
Glossary	269