Dell B1265dfw Dell Users Guide - Page 252

Devices and Printers

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Printing problems Condition Possible cause Suggested solutions Before printing, the Using damp paper can cause vapor during machine emits vapor near printing. the output tray. This is not a problem. Just keep printing. The machine does not Paper size and paper size setting do not match. print special-sized paper, such as billing paper. Set the correct paper size in the Custom in Paper tab in Printing Preferences (see "Opening printing preferences" on page 51). The printed billing paper The paper type setting does not match. is curled. Change the printer option and try again. Go to Printing Preferences, click Paper tab, and set type to Thick (see "Opening printing preferences" on page 51). Machine information is not displayed when you click the device in the Devices and Printers. Check the Printer properties. Click the Ports tab. Machine information is not displayed when you click the device in the Devices and (Control Panel > Devices and Printers > Right- Printers. click on your printer icon and select Printer properties) The error related toast message pops up. If the port is set to File or LPT, uncheck them and The error related toast message pops up. select TCP/IP, USB, or WSD. 6. Troubleshooting 252

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Printing problems
Condition
Possible cause
Suggested solutions
Before printing, the
machine emits vapor near
the output tray.
Using damp paper can cause vapor during
printing.
This is not a problem. Just keep printing.
The machine does not
print special-sized paper,
such as billing paper.
Paper size and paper size setting do not match.
Set the correct paper size in the
Custom
in
Paper
tab in
Printing Preferences
(see
"Opening printing preferences" on page 51).
The printed billing paper
is curled.
The paper type setting does not match.
Change the printer option and try again. Go to
Printing Preferences
, click
Paper
tab,
and set type to
Thick
(see "Opening printing preferences" on page 51).
Machine information is not
displayed when you click
the device in the
Devices
and Printers
.
Check the
Printer properties
. Click the
Ports
tab.
(
Control Panel
>
Devices and Printers
> Right-
click on your printer icon and select
Printer
properties
)
Machine information is not displayed when you click the device in the
Devices and
Printers
.
The error related toast
message pops up.
If the port is set to File or LPT, uncheck them and
select TCP/IP, USB, or WSD.
The error related toast message pops up.
6.
Troubleshooting±
252