Epson PowerLite Pro Z8150NL User Manual - Page 114

Where to Get Help, Internet Support, Speak to a Support Representative

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Where to Get Help 114 Where to Get Help If you need to contact Epson for technical support services, use the following support options. Internet Support Visit Epson's support website at www.epson.com/support (U.S.) or www.epson.ca/support (Canada) for solutions to common problems with your projector. You can download utilities and documentation, get FAQs and troubleshooting advice, or e-mail Epson with your questions. Purchase Supplies and Accessories You can purchase screens, other optional accessories, and replacement parts from an Epson authorized reseller. To find the nearest reseller, call 800-GO-EPSON (800-463-7766). Or you can purchase online at www.epsonstore.com (U.S. sales) or www.epson.ca (Canadian sales). To purchase a replacement remote control, call (562) 276-4394 (U.S.) or (905) 709-3839 (for dealer referral in Canada). Speak to a Support Representative To use the EPSON PrivateLine Support service, call (800) 637-7661 and enter the PIN on the EPSON PrivateLine Support card included with your projector. This service is available for the duration of your warranty period. You may also speak with a projector support specialist by dialing (562) 276-4394 (U.S.) or (905) 709-3839 (Canada). Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday and 7 AM to 4 PM, Pacific Time, Saturday. Days and hours of support are subject to change without notice. Toll or long distance charges may apply. Before you call for support, please have the following information ready • Product name • Product serial number (located on the bottom or rear of the projector, or in menu system) • Proof of purchase (such as a store receipt) and date of purchase • Computer or video configuration • Description of the problem

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Where to Get Help
114
Where to Get Help
If you need to contact Epson for technical support services, use the
following support options.
Internet Support
Visit Epson's support website at
www.epson.com/support
(U.S.) or
www.epson.ca/support
(Canada) for solutions to common problems
with your projector. You can download utilities and documentation, get
FAQs and troubleshooting advice, or e-mail Epson with your questions.
Speak to a Support Representative
To use the EPSON PrivateLine Support service, call (800) 637-7661 and
enter the PIN on the EPSON PrivateLine Support card included with
your projector. This service is available for the duration of your warranty
period. You may also speak with a projector support specialist by dialing
(562) 276-4394 (U.S.) or (905) 709-3839 (Canada).
Support hours are 6 AM to 8 PM, Pacific Time, Monday through Friday
and 7 AM to 4 PM, Pacific Time, Saturday.
Days and hours of support are subject to change without notice. Toll or
long distance charges may apply.
Before you call for support, please have the following information ready
•
Product name
•
Product serial number (located on the bottom or rear of the projector,
or in menu system)
•
Proof of purchase (such as a store receipt) and date of purchase
•
Computer or video configuration
•
Description of the problem
Purchase Supplies and Accessories
You can purchase screens, other optional accessories, and replacement
parts from an Epson authorized reseller. To find the nearest reseller, call
800-GO-EPSON (800-463-7766). Or you can purchase online at
www.epsonstore.com
(U.S. sales) or
www.epson.ca
(Canadian sales).
To purchase a replacement remote control, call (562) 276-4394 (U.S.) or
(905) 709-3839 (for dealer referral in Canada).