Fujitsu DL3700 User Manual - Page 154

TROUBLE-SHOOTING 7-2 Table 7.1 Print QualityProblems andSolutions Problem Solution Printing is too Make sure that the ribbon cartridge is light or too dark. properly installed and that the ribbon feeds smoothly. Make sure that the paper thickness lever is set for the thickness of your paper. See Table 3.2 in Chapter 3. Check ribbon wear. Replace the ribbon if necessary. Stains or smudges Make sure that the paper thickness lever is set appear on the for the thickness of your paper. See Table 32 in page. Chapter 3. Check ribbon wear. Replace the ribbon if necessary. Check whether the tip of the print head is di Clean the head with a soft cloth if necessary. The page is blank. Make sure that the ribbon cartridge is properly installed. Printing is erratic or the wrong characters are printed. Many "*".)" characters are printed. Make sure that the interface cable is securely connected to both the printer and computer. Make sure that the printer emulation selected in your software is the same as the emulation selected on the printer. See the section Selecting an Emulation in Chapter 2. If you are using an RS-232C serial interface, make sure that the serial settings required by your software or computer are the same as t;settings on the printer. See the section Chantjuie ing Hardware Options in Chapter 5. Users Manual