Fujitsu DL3700 User Manual - Page 162

TROUBLESHOOTING

DIAGNOSTIC

FUNCTIONS

GETTING

HELP

The

printer

diagnostic

functions

are

SELF-TST,

HEX

-DUMP,

and

V-ALMNT.

•

SELF-TST

tells

you

whether

the

printer

hardware

is

functioning

correctly.

If

the

printer

hardware

is

functional,

any

problem

,

-

you

are

having

are

probably

caused

by

incorrect

printer

settings,

incorrect

software

settings,

the

interface,

or

the

computer.

•

HEX

-DUMP

allows

you

to

determine

whether

the

computer

is

sending

the

correct

commands

to

the

printer,

and

whether

the

printer

is

executing

the

commands

correctly.

This

function

is

useful

to

programmers

or

others

who

understand

how

to

interpret

hex

dumps.

•

V-ALMNT

allows

you

to

check

and,

if

necessary,

correct

the

printer's

vertical

print

alignmen₹.

For

details

on

using

these

functions,

all

of

which

are

available

in

the

printer

setup

mode,

see

the

section

Using

the

Diagnostic

Functions

in

Chapter

5.

*NO

If

you

are

not

able

to

correct

a

problem

using

this

chapter,

contact

your

dealer

for

assistance.

Be

prepared

to

provide

the

following

informa-

tion:

•

Your

printer

model

number,

serial

number,

and

date

of

manufacture.

Look

for

this

information

on

the

rating

label

on

the

left

side

of

the

printer.

•

Description

of

the

problem

•

Type

of

interface

you

are

using

•

Names

of

your

software

packages

•

List

of

the

printer

default

settings.

To

print

the

default

settings,

see

the

section

Printing

a

List

of

Selected

Options

in

Chapter

5.

7-10

Users

Manual

Fujitsu DL3700 User Manual - Page 162

Diagnostic, Functions, Getting

Page 162 highlights