HP C7769B Service Manual - Page 39
If the Error Code continues, replace the Drive Roller Encoder
View all HP C7769B manuals
Add to My Manuals
Save this manual to your list of manuals |
Page 39 highlights
System Error Codes System Error: 56:13 Problem Description: Error in the Drive Roller Encoder Sensor quadrature. Corrective Action: Try the following: n Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. n If the Error Code continues, replace the Drive Roller Encoder Sensor ⇒ Page 8-38. System Error: 61:04 Problem Description: Firmware Error. Corrective Action: Try the following: n Switch the Printer Off and wait a few minutes. Switch the Printer On again and check if the Error Code has disappeared. n If the Error Code reappears, check for a new Firmware release. n If the new Firmware release does not solve the problem, or if new Firmware release was not available, then contact the HP Response Center (or directly to the Division) supplying the following information: - Model and Serial Number of the Printer. - Firmware release of the Printer (use the Printer Information utility ⇒ Page 4-26). - The complete Error Code information, including the linefeed where the error occurred (use the Error Log utility to obtain this information ⇒ Page 2-5). HP DesignJets 500 and 800 Series Printers Service Manual 2-13