HP CC567A User Guide - Page 217
Cause, Lighter/Darker, Solution, Enhancements, Copies are too light or too dark
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Chapter 15 Copies are too light or too dark Cause: The Lighter/Darker setting for the HP All-in-One is set too light or too dark. Solution: Adjust the lightness and darkness of the copies. For more information, see: "Adjust the lightness and darkness of your copy" on page 125 Cause: The original you are copying is overexposed. Solution: Try using Enhancements to improve an overexposed image. For more information, see: "Improve the quality of a copy" on page 129 Nothing happens when I try to copy Cause: The HP All-in-One is turned off. Solution: Look at the display on the HP All-in-One. If the display is blank and the On button is not lit, the HP All-in-One is turned off. Make sure the power cord is firmly connected to the HP All-in-One and plugged into a power outlet. Press the On button to turn on the HP All-in-One. Cause: The original is placed incorrectly on the glass. Solution: Load the original on the glass. For more information, see: "Load an original on the glass" on page 72. Cause: The HP All-in-One might be busy copying or printing. Solution: Check the display to see if the HP All-in-One is busy. Cause: The HP All-in-One does not recognize the paper type. Solution: Do not use the HP All-in-One to copy onto envelopes or other papers the HP All-in-One does not support. Cause: The HP All-in-One has a paper jam. Solution: Clear the paper jam and remove any torn paper that remains in the HP Allin-One. For more information, see: "Clear paper jams" on page 171 Parts of the original do not appear or are cut off Cause: The original is placed incorrectly on the glass. 216 Troubleshooting Troubleshooting