Work with ink cartridges
..........................................................................................................
158
Replace the ink cartridges
................................................................................................
159
Align the printer
................................................................................................................
161
Clean the print head
.........................................................................................................
162
Clean the ink cartridge contacts
.......................................................................................
163
Remove ink from your skin and clothing
...........................................................................
164
Self-maintenance sounds
.......................................................................................................
165
Reduce energy consumption when the HP All-in-One is off
...................................................
165
Turn off the HP All-in-One
......................................................................................................
165
14
Shop for ink supplies
...........................................................................................................
167
15 Troubleshooting
Troubleshooting tips
...............................................................................................................
169
Communication problems over a USB connection
...........................................................
169
Information on ink cartridges and the print head
..............................................................
170
Information on paper
........................................................................................................
171
Tips for using the automatic document feeder
.................................................................
171
Clear paper jams
..............................................................................................................
171
Clean the automatic document feeder
..............................................................................
173
Hardware setup troubleshooting
.............................................................................................
174
Software installation troubleshooting
......................................................................................
179
Uninstall and reinstall the software
...................................................................................
181
Network troubleshooting
.........................................................................................................
183
Wired network setup troubleshooting
...............................................................................
183
Wireless setup troubleshooting
........................................................................................
186
Print quality troubleshooting
...................................................................................................
189
Print troubleshooting
...............................................................................................................
200
Memory card and front USB port troubleshooting
..................................................................
208
Scan troubleshooting
..............................................................................................................
212
Copy troubleshooting
..............................................................................................................
215
Fax troubleshooting
................................................................................................................
219
Errors
......................................................................................................................................
258
Device messages
.............................................................................................................
258
File messages
...................................................................................................................
261
Supported file types for the HP All-in-One
..................................................................
263
General user messages
...................................................................................................
263
Paper messages
...............................................................................................................
267
Power and connection messages
.....................................................................................
269
Ink cartridge messages
....................................................................................................
271
16
HP warranty and support
Warranty
.................................................................................................................................
279
Ink cartridge warranty information
..........................................................................................
279
Support process
.....................................................................................................................
280
Before you call HP support
.....................................................................................................
280
HP support by phone
..............................................................................................................
281
Phone support period
.......................................................................................................
281
Placing a call
....................................................................................................................
281
After the phone support period
.........................................................................................
281
Additional warranty options
....................................................................................................
281
6
Contents