HP CC567A User Guide - Page 266
Disconnected, No scan options, Out of disk space, Memory card must be in slot, Card access error
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Disconnected Cause: Several situations can cause this error message to appear. • Your computer is not turned on. • Your computer is not connected to the HP All-in-One. • The software that came with the HP All-in-One was not installed correctly. • The software that came with the HP All-in-One is installed, but it is not running. Solution: Make sure your computer is turned on and is connected to the HP All-inOne. Also make sure you installed the software that came with the HP All-in-One. For more information, see: • "Communication problems over a USB connection" on page 169 • "Network troubleshooting" on page 183 No scan options Cause: The software that came with the HP All-in-One is not running, or has never been installed. Solution: Make sure the software is installed and running. For more information, see the Setup Guide that came with the HP All-in-One. Out of disk space Cause: There is not enough available memory on your computer to perform the task. Solution: Close some applications and try the task again. Memory card must be in slot Cause: The feature you are trying to use is only available when there is a memory card or storage device inserted in the HP All-in-One. Solution: Make sure you fully insert a memory card into the appropriate slot on the HP All-in-One or connect a storage device to the front USB port, and then try the task again. Card access error Cause: There are two or more memory cards inserted into the HP All-in-One at the same time. Solution: Remove all but one memory card. The HP All-in-One reads the remaining memory card and displays the first photo stored on the memory card. Cause: You have inserted a Compact Flash memory card backwards or upside down. Errors 265 Troubleshooting