HP CM3530 HP Color LaserJet CM3530 MFP Series - Analog Fax Accessory 500 Fax G

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HP CM3530 manual table of contents:

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  HP Color LaserJet CM3530 MFP Series Analog Fax Accessory 500 Fax Guide
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  .... The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements ... such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be ...
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  Table of contents 1 Setup Introduction ...2 Conventions used in this guide ...3 HP LaserJet Analog Fax Accessory 500 features ...4 Parts included with the fax accessory ...5 Verify fax ... ...12 HP Web Jetadmin ...12 HP MFP Digital Sending Software Configuration Utility ...13 Send fax ...
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  ...) ...21 Set fit-to-page ...21 Set the paper tray ...22 Block incoming faxes ...22 Create a ...22 Remove numbers from the blocked-fax list ...22 Clear all numbers from the blocked-fax list ...23 Initiate polling ...Send a fax ...32 Send a fax - enter numbers manually ...32 Send a fax using speed dial ...33...
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  ... speed dial list report ...62 Service settings ...63 Settings in the Initial Setup menu ...63 Settings in the Troubleshooting menu ...63 Settings in the Resets menu ...64 Firmware upgrades ...65 Appendix A Service and support Hewlett-Packard limited warranty statement ...68 Customer support...
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  Appendix C Regulatory information Environmental Product Stewardship Program ...76 Protecting the environment ...76 Plastics ...76 Material restrictions ...76 Disposal of waste equipment by users in private households in the European Union ...76 For more information ...76 Declaration of conformity ...
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  1 Setup Introduction Conventions used in this guide HP LaserJet Analog Fax Accessory 500 features Parts included with the fax accessory Verify fax operation Required fax settings ENWW 1
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  Introduction The HP LaserJet Analog Fax Accessory 500 enables the HP multifunction product (MFP) to function as a standalone analog fax ..., see the HP MFP Digital Sending Software User Guide or the HP MFP Digital Sending Software Support Guide. If both the analog fax accessory and the LAN ...
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  Conventions used in this guide Throughout this guide, several tips, notes, cautions, and warnings alert you about important information. TIP: Tips ... that you should follow to avoid personal injury, catastrophic loss of data, or extensive damage to the product. ENWW Conventions used in this guide 3
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  HP LaserJet Analog Fax Accessory 500 features Send-fax features Receive-fax features Advanced fax features Remote fax ... faxes automatically JBIG compression Error correction Embedded Web server HP Web Jetadmin HP MFP Digital Sending Software PIN for fax printing and fax forwarding Fax-printing ...
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  ... depending on the country/region) NOTE: The Send Fax Driver allows you to send a fax directly from your PC to a network connected MFP. Installation of this driver is optional. See the Send Fax Driver Guide on the CD for further instructions. ENWW ...
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  ... fax accessory is installed and operating correctly, the fax icon displays on the MFP control panel. If the fax accessory has just been installed but... been configured, the fax icon is grayedout. If this occurs, use the instructions that follow to configure the fax accessory. 6 Chapter 1 Setup ENWW
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  ... at a time. The fax icon displays for either fax feature. If you wish to use analog fax when LAN fax is enabled, use the HP MFP Digital Sending Software Configuration Utility to disable LAN fax. ENWW Required fax settings 7
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  ... and time setting for the fax accessory is the same value as the MFP date and time setting. If this is the first time you are turning on the MFP, you are prompted for this information. To verify or change the date and time...is not grayed-out, you have completed all necessary setup. See Use Fax on ...
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  7. 8. 9. Touch the text box to display the keyboard. Using the keyboard, type the phone number, and then touch OK. Touch Save to save the header phone number. 10. Touch Company Name and repeat the process. ENWW Required fax settings 9
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  10 Chapter 1 Setup ENWW
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  2 Set fax settings Remote fax configuration Send fax settings Receive fax settings Set the error correction mode Set the modem volume Set the ringer volume ENWW 11
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  ... configure the fax accessory across the network with a network-connected computer by using the HP MFP Digital Sending Software Configuration Utility (DSS). These ... mode configures several MFPs at once. For information about this feature, see the HP Web Jetadmin Reference Manual. 12 ...
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  HP MFP Digital Sending Software Configuration Utility To access the analog MFP fax settings ... multiple devices. For more information about the HP MFP Digital Sending Software Configuration Utility, see the ... Software User Guide or the HP MFP Digital Sending Software Support Guide. NOTE: Depending on ...
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  Send fax settings Set the dial tone detection The detect dial tone setting determines whether the fax checks for a dial tone before sending a fax. 1. 2. 3. 4. 5. On the control panel, scroll to and touch the Administration icon to open the Administration menu. Scroll to touch Initial Setup to open ...
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  ... dialing prefix setting allows you to enter a prefix number (such as a "9" to access an outside line) when dialing. This prefix number is automatically added to all phone numbers when dialed. NOTE: You might need a pause between the prefix and the phone number. To insert a 2-second pause, enter a ...
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  ... fax resolution setting determines the maximum resolution supported by the receiving fax. The fax accessory uses the ... resolution setting is a lower dpi than previous MFP model default resolution settings. For example, previous MFP models had a default resolution of FINE (200 x 200 dpi). 16 Chapter...
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  ... compression can reduce phone-call charges by reducing fax transmission time and is, therefore, the preferred setting. However, JBIG might cause compatibility problems when communicating with some older fax machines, in which case you might need to disable it. NOTE: JBIG compression only works when ...
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  ... the sharpness setting The Sharpness setting specifies the sharpness that the scanner uses when the MFP scans your original. Sharpness enhances the edges of the .... Change the background setting If you are faxing a document that is printed on colored paper, you can enhance your fax copy quality by ...
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  ... Speed Dial Matching If this feature is enabled, the MFP tries to match any fax number entered... you can confirm the match and have the MFP complete the faxing action automatically. The default setting... check box. In the drop-down list, select one of these options: ● ● Archive to Fax Number Archive...
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  6. Type the fax number in the Fax Archive Number: field. -orType the e-mail address in the Fax Archive Email Address: field. 7. In the When to Archive Faxes area, select one of these options Send and Receive Send Receive 8. Click the OK button. 20 Chapter 2 Set fax settings ENWW
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  ...page When selecting a page size to print a fax, the MFP determines the closest page size that matches the intended size from sizes available in the MFP. If the fit-to-page setting is enabled and ...received image is larger than that page size, the MFP attempts to scale the image to fit the page....
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  ... tray setting selects the MFP paper tray to pull paper from for printing faxes. 1. 2. 3. 4. 5. 6. 7. On the control panel, ... Fax to display the Fax Receive menu. Touch Fax Paper Tray to display the Fax Paper Tray ... received faxes. Touch Save to save the paper tray value. Block incoming faxes Use the ...
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  ... can hold a fax until another fax machine requests that the fax be sent. When an MFP polls another fax machine that is holding a fax and requests that the held fax be sent to the MFP, this is known as polling receive. 1. 2. 3. 4. 5. 6. 7. On the control panel, touch the Fax icon to...
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  4. Select a notification setting Touch None to turn off notification. Touch This job to enable notification for the current job. Touch On error to enable error notification only for the current job. 5. 6. Touch Print to receive a printed notification, or touch E-mail to receive an e-mail ...
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  ... again. You should turn off error correction only if you are having trouble sending or receiving a fax and if you are willing to accept the... setting might be useful when you are trying to send a fax overseas or receive one from overseas, or if you are using a satellite telephone connection. 1. 2. 3. ...
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  Set the modem volume 1. 2. 3. 4. 5. 6. 7. On the control panel, scroll to and touch the Administration icon to open the Administration menu. Scroll to and touch Initial Setup to display the Initial Setup menu. Touch Fax Setup to display the Fax Setup menu. Touch Fax Send Settings to display the Fax...
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  Set the ringer volume 1. 2. 3. 4. 5. 6. 7. On the control panel, scroll to and touch the Administration icon to open the Administration menu. Scroll to and touch Initial Setup to display the Initial Setup menu. Touch Fax Setup to display the Fax Setup menu. Touch Fax Receive Settings to display the...
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  28 Chapter 2 Set fax settings ENWW
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  3 Use Fax Fax feature screen Status message bar Send a fax Cancel a fax Receive faxes Create or delete speed dial lists Voice Calls and Retries Secure settings Set fax forwarding Scheduling fax printing (memory lock) Use Fax over VoIP networks ENWW 29
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  Fax feature screen The Fax feature screen is used to send faxes. To access this screen, press the Fax icon displayed on the control panel Home screen. Figure 3-1 Fax feature screen 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 Home Key - return to main screen Send Fax - press to send fax to ...
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  When the Recipient Number Entry Box is pressed, a pop up is displayed which includes the PIN button for adding special character brackets ([ ]) to hide a PIN number, and a Pause button to insert a comma for a two second pause. Figure 3-2 Recipient number entry box 1 Status message bar While ...
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  ...speed dial. Enter numbers using the phone book (available only if HP MFP Digital Sending Software Configuration Utility is installed and the .... Darkness Background removes a background that might be a result from copying color paper. ● Notification changes how you are notified of the ...
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  ...the control panel. If the fax recipient number matches one or more saved speed dials, the matched speed dials ... your current settings?". If you press Yes, the MFP returns you to the Fax screen and the ... are cleared (returned to their default values) and the MFP home screen displays. Send a fax using ...
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  ... feature is available when the MFP is configured to use the HP MFP Digital Sending Configuration software. If the ... Software User Guide or the HP MFP Digital Sending Software Support Guide. Also, when Authentication is enabled from the HP MFP Digital Sending Configuration software, your personal fax ...
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  ... supplied through the Digital Sending Service (DSS) and the Address Book Manager (ABM). Check the HP Web site to determine if firmware updates are available for your MFP model. NOTE: ... DSS, the fax phone book does not appear on the MFP display. The DSS phone book is not the same as ...
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  ... to display the Cancel Fax menu. NOTE: All current and pending Fax jobs... to display the Cancel Fax menu. NOTE: All current and pending Fax jobs... progress until the cancellation is confirmed with OK. 2. 3. Touch Cancel all fax jobs to cancel... fax jobs. Touch OK to cancel all current and pending fax jobs...
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  ...is enabled. If Schedule Printing of Faxes is enabled, all incoming faxes are stored in memory and not printed. When Schedule Printing of Faxes is disabled, all stored faxes print. For more information, see... number on faxes (stamp) Selecting input paper tray and destination bin Forwarding faxes to...
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  ... Speed Dial number selected for the Speed Dial Name to save. The name and fax number will appear next to the Speed Dial number. Repeat steps 3-8 to enter all the numbers for the speed dial 10. When finished, press OK to return to the Fax screen Delete a speed dial list 1. 2. 3. 4. 5. 6. 7. On the ...
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  6. 7. Touch OK to return to the Speed Dials screen. Touch OK to return to the Fax screen. Add a number to an existing speed dial list 1. 2. 3. 4. 5. On the control panel, touch the Fax icon to display the Fax screen. Touch Speed Dials to display the Speed Dial screen. Touch the Speed Dial number ...
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  ...only generates Job numbers for final attempts. If one of these reports is printed manually from the menu and the last call was neither the final attempt nor a Voice ... report to print. All retry attempts cause a T.30 report to print. For more information, see Service settings on page ...
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  ... fax printing, it must be used to access fax forwarding. Only one PIN can be created to access these secure settings. If ...: Always save your PIN in a secure place. If you lose your PIN, you must contact HP Service Support for information about how to reset the PIN. For more information, see Customer ...
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  ... fax forwarding Use the forward fax setting to forward all received faxes to another fax number. When forward fax is enabled, the receiving MFP prints the fax (if fax printing is ...the device will not attempt to forward the fax again. All faxes are forwarded in fine or standard resolution. ...
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  .... It is possible to access fax jobs stored in memory through the MFP Retrieve Job menu. Using this menu, you can print or ...: Always save your PIN in a secure place. If you loose your PIN, you must contact HP Service Support for information on how to reset the PIN. For more information, see Customer ...
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  ...a fax printing mode Scroll to and touch Store all received faxes to disable printing of faxes and store ... do not have a PIN, you will be prompted to create one. 6. 7. Touch Fax Printing Mode, then touch Use... To edit both, touch Back after editing one to return to the previous menu and then select the...
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  ... A prompt appears asking to apply the changes to all scheduled days. Touch Yes, to apply the changes to all scheduled days, or touch No to apply the changes only to the currently selected scheduled... PM. A prompt appears asking to apply the changes to all scheduled days. Touch Yes, to apply the...
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  ... transmission is more sensitive to a VoIP environment. The following are suggested changes in settings for the HP LaserJet Analog Fax Accessory 500 when it is connected to a VoIP service Start off with the fax set in V.34 mode and with Error Correction Mode ...
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  4 Solve fax problems Is your fax set up correctly? Check fax accessory status Fax feature is not operating General fax problems Problems with receiving faxes Problems with sending faxes Error codes Fax error messages Fax logs and reports Service settings Firmware upgrades ENWW 47
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  ... or send faxes. NOTE: The phone line should be for MFP fax use only and not shared ... determine whether the problem is with the surge-protection device. Are you using a phone company voice-messaging service or ..., and no calls are routed to the messaging service. 48 Chapter 4 Solve fax problems ENWW
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  Does your phone line have a call-waiting feature? If the fax telephone line has an activated call-waiting feature, a call-waiting notice can interrupt a fax call in progress, which causes a communication error. Ensure that a call-waiting feature is not active on the fax telephone line. ENWW Is ...
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  ... The analog-fax accessory is installed and ready. The fax accessory is installed and operational, however, HP Digital Sending utility has either disabled the MFP fax feature or has enabled LAN fax. When LAN fax is enabled, the analog-fax ...
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  ...the MFP main screen. Cause HP MFP Digital Sending Software Configuration utility has disabled ...not operating correctly. Solution Use the HP MFP Digital Sending Software Configuration utility to enable the... Contact your HP service representative for service, see Customer support on page 69. The MFP is...
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  ... fax, pushing text to a second page. There might be a jam in the ADF. Use the HP MFP Digital Sending Software Configuration utility to enable the phone book ... to overlay mode. If there is a jam, see the MFP user guide for instructions on clearing jams. Document stops feeding in ...
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  ... printing (memory lock) on page 43. The MFP stops printing as soon as it is low on toner or runs out of toner.... are stored in memory and print after the toner has been replaced. For other MFP printing problems, ...) As these are voice calls and not The MFP is either low on toner or has run out of toner...
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  Faxes are not printing on the MFP. Cause Solution a fax error, no action is needed to be taken. Ensure that those calling you have a voice ... call-waiting feature. A call-waiting notice can interrupt a fax call in progress, which causes a communication error. 54 Chapter 4 Solve fax problems ENWW
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  Problems with sending faxes Problem Faxes quit during sending. Cause The fax machine to which you are sending might be malfunctioning. Your phone line ... memory because it is waiting to redial a busy number, or there are other jobs ahead of it waiting to be sent. ENWW Problems with sending faxes 55
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  ... one of these three reports to obtain the error code. A detailed description of the error codes and the appropriate action can be found at www.hp.com by searching for HP LaserJet Analog Fax Accessory 500. 56 Chapter 4 Solve fax problems ENWW
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  Fax error messages When an analog fax is sent or received on an HP LaserJet product, any errors that occur during the fax process will be displayed on the product control panel and ...print or configure the Fax T.30 Trace, touch Administration, Troubleshooting, and then Fax T.30 Trace. You can...
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  .... Unexpected or bad response from the internal fax modem to MFP. Lost telephone connection between sender and ... image file to disk; could be persists, contact service. corrupt MFP disk or no space available on ...many bad lines. persists, contact service. Out of RAM memory on MFP. If error persists, may...
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  ... feature. Unexpected or bad response from the internal modem to the MFP - example is trying to send a fax just as ...or write image file to disk; could be corrupt MFP disk or no space on disk. Incompatible page ... persists, contact service. Page Fail Memory Error 0 0 Out of RAM memory on MFP. If error...
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  ... to print a Fax Call Report after the device detects a fax receive error. NOTE: If you select Never, you will have no printed indication other than the touchscreen status-bar message, that a fax failed to be transmitted unless you print a fax activity log. 60 Chapter 4 Solve fax problems ENWW
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  ...log includes the following information Date and time of all faxes received, sent, or failed to send ... session could be a sent fax, received fax, or firmware upgrades. Depending on the activity, there might be... Billing code number Date and time of all faxes that were successfully sent Identification ...
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  ... open the menu. Scroll to and touch Clear Fax Activity Log. Touch Yes to clear all entries, or touch No to exit and retain the entries. Print the blocked fax list report ... Information. Scroll to and touch Fax Reports. Touch Speed Dial List to print the report. 62 Chapter 4 Solve fax problems ENWW
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  ... be useful in troubleshooting a particular problem related to sending or receiving a FAX. The report contents might be requested by an HP service representative when trying to determine the cause of a problem and will help to determine the appropriate action. (...
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  to select (negotiate with the other modem) any of the supported baud rates up to 33,600 bps. The .... This setting remains set, until changed. Speaker mode: This service setting has two modes, Normal and Diagnostic. ..., V.34, speaker mode, and transmit signal loss. 64 Chapter 4 Solve fax problems ENWW
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  Firmware upgrades The firmware on the fax accessory can be updated. Fax firmware updates occur as part of an overall product firmware update. See the product user guide for more information. ENWW Firmware upgrades 65
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  66 Chapter 4 Solve fax problems ENWW
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  A Service and support ● ● Hewlett-Packard limited warranty statement Customer support ENWW 67
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  Hewlett-Packard limited warranty statement HP PRODUCT HP LaserJet Analog Fax Accessory 500 DURATION OF LIMITED ...products may be either new or equivalent in performance to new. HP warrants to you that HP software will not fail to execute its programming instructions after the date of purchase, for the...
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  ...serial number, date of purchase, and problem description ready. Get 24-hour Internet support www.hp.com/go/mfpfaxaccessory500 Country/region phone numbers are on the flyer that was in the box with your product or at www.hp.com/support/. ENWW Customer support 69
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  70 Appendix A Service and support ENWW
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  B Specifications ● ● Fax accessory product specifications Replacement parts and accessories ENWW 71
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  ... specifications Operating environment ● ● Storage environment ● ● Fax specifications Fax compatibility Phone connector Compression methods Transmission speeds and standards supported Modem speed Speed dialing Fax resolution, (send and receive CCIT/ITU-T Group 3, EIA/TIA Class 1, Class 2.1 ...
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  Replacement parts and accessories You can obtain replacement parts for the fax accessory by contacting your sales representative or your Hewlett-Packard dealer. ENWW Replacement parts and accessories 73
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  74 Appendix B Specifications ENWW
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  C Regulatory information Environmental Product Stewardship Program Declaration of conformity FCC regulations Additional FCC statement for telecom products (US) Telephone Consumer Protection Act (US) Canadian DOC regulations Industry Canada CS-03 requirements EU Statement for Telecom Operation...
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  ... at the end of the product's life. Material restrictions This HP product does not contain added ... profile sheet for this and many related HP products HP's commitment to the environment HP's ... Safety Data Sheets Visit www.hp.com/go/environment or www.hp.com/hpinfo/globalcitizenship/environment....
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  ...: Regulatory Model Number:2) Product Options Safety: EMC: HP Analog Fax Accessory 500 BOISB-0703-00 ... Contact: Your Local Hewlett-Packard Sales and Service Office or Hewlett-Packard Gmbh,Department HQ-TRE /..., (FAX: +49-7031-14-3143), http://www.hp.com/go/ certificates USA Contact: Product Regulations ...
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  ..., and can radiate radio frequency energy, and if not installed and used in accordance with the instruction manual, may ... own expense. NOTE: Any changes or modifications to the printer that are not expressly approved by HP could void the user's authority to operate this equipment. Use of a shielded ...
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  ... necessary modifications in order to maintain uninterrupted service. If trouble is experienced with this equipment, please see the numbers in this manual for repair and (or) warranty information. If the trouble is causing harm to the telephone network, the ...
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  ... compliance with the above conditions may not prevent degradation of service in some situations. Repairs to certified equipment should be coordinated ... of devices subject only to the requirement that the sum of the Ringer Equivalence Number of all the devices does not exceed five (5.0). The standard ...
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  ... see Declaration of Conformity issued by the manufacturer in another section of this manual. However due to differences between individual national PSTNs ... in preparation of its connection to the PSTN. Please follow the instructions provided in the user manual. If you experience network compatibility...
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  ...or model, nor does it imply that any product is compatible with all of Telecom's network services. This equipment may not provide for the effective... has not been tested to ensure compatibility with the FaxAbility distinctive ring service for New Zealand. 82 Appendix C Regulatory information ENWW
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  EMI statement (Taiwan) VCCI statement (Japan) EMI statement (Korea) ENWW EMI statement (Taiwan) 83
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  Substances Table (China) 84 Appendix C Regulatory information ENWW
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  Index A accessories 73 activity log 61 B background setting copying colored paper 18 removing from transmitted faxes 18 batteries included 76 ...log/report data 62 company name 8 configuration remote 12 contacting HP 69 conventions, document 3 country/region 8 customer support 69 D dark/light setting ...
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  mercury-free product 76 MFP. See multifunction product modem speed 53, 72 ...header setting 14 P paper tray selection 22 parts 5 pause, when dialing 32 PBX systems troubleshooting 55 phone book 34 phone lines ..., fax accessory page 50 storage, environment 72 support 69 T T.30 Trace report 63 Taiwan EMI ...
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HP CM3530 - Color LaserJet MFP Laser Manual