HP Cisco MDS 9120 Cisco MDS 9000 Family System Messages Reference (OL-15956-01 - Page 56
CALLHOME-3, The Call Home operation using Cisco Fabric Services CFS failed because of
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Chapter 2 System Messages and Recovery Procedures for the Cisco MDS 9000 Family Send documentation comments to [email protected] Error Message CALLHOME-2-PROGRAM_EXIT: callhome process ending: [chars]. Explanation Call Home process is exiting because of the reason shown in the error message. Recommended Action If you purchased Cisco support through a Cisco reseller, contact the reseller directly. If you purchased support directly from Cisco Systems, contact Cisco Technical Support. Introduced Cisco MDS SAN-OS Release 1.2(2a). CALLHOME-3 Error Message CALLHOME-3-CALLHOME_CFS_MERGE_OPERATION_FAILED: [chars]. Explanation A Call Home merge operation failed. Recommended Action Check the reason for the failure of the CFS operation and rectify the problem. Introduced Cisco MDS SAN-OS Release 3.0(1). Error Message CALLHOME-3-CALLHOME_CFS_OPERATION_FAILED: [chars] : [chars]. Explanation The Call Home operation using Cisco Fabric Services (CFS) failed because of the reason shown in the error message. Recommended Action Check the reason for the failure of the CFS operation and rectify the problem. Introduced Cisco MDS SAN-OS Release 2.0(1b). Error Message CALLHOME-3-CALLHOME_MAX_ALERT_MSG: [chars]. Explanation A Call Home alert occurred. Recommended Action Check the reason listed for the Call Home message and rectify the problem. Introduced Cisco MDS SAN-OS Release 2.0(1b). Error Message CALLHOME-3-EVENT_PROCESS_ERROR: error in processing callhome event [chars] reason:[chars]. Explanation An error occurred in processing the Call Home event because of the reason shown in the error message. Recommended Action Verify your Call Home configuration for proper configuration. Verify the SMTP server address, verify e-mail addresses for destination profiles, and enable status of Call Home. Enter the show callhome CLI command to display the configuration. You can alternatively use Fabric Manager and/or Device Manager instead of the command line method. Introduced Cisco MDS SAN-OS Release 1.3(3). 2-20 Cisco MDS 9000 Family System Messages Reference OL-15956-01