HP D5360 User Guide - Page 116

Error reading or writing the file, Unreadable files. NN files could not be read, Photos not found

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Page 116 highlights

Error reading or writing the file Cause: The HP Photosmart software could not open or save the file. Solution: Check to see if you typed the correct folder and file name. Unreadable files. NN files could not be read Cause: Some of the files on the inserted memory card are damaged. Solution: Reinsert the memory card in the HP Photosmart or try transferring the files to your computer using a memory card reader or a USB cable. If you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. The copies might not be damaged. If these solutions do not work, retake the photos with your digital camera as a last resort. Photos not found Cause: Some of the files on the inserted memory card are damaged. Solution: Reinsert the memory card in the HP Photosmart or try transferring the files to your computer using a memory card reader or a USB cable. If you already transferred the files to your computer, try printing those files by using the HP Photosmart Software. The copies might not be damaged. If these solutions do not work, retake the photos with your digital camera as a last resort. Cause: There are no photos found on the memory card. Solution: Take some photos with your digital camera, or if you previously saved photos on your computer, you can print them using the HP Photosmart Software. File not found Cause: There is not enough available memory on your computer to create a print preview file. Solution: Close some applications and try the task again. Invalid file name Cause: The file name you entered is invalid. Solution: Make sure that you are not using any invalid symbols in the file name. NOTE: Although the file name might look correct, it could still include invalid characters. Overwrite the existing file name with a new name. File corrupted Cause: Some of the files on the inserted memory card are damaged. Errors 115 Troubleshooting

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Error reading or writing the file
Cause:
The HP Photosmart software could not open or save the file.
Solution:
Check to see if you typed the correct folder and file name.
Unreadable files. NN files could not be read
Cause:
Some of the files on the inserted memory card are damaged.
Solution:
Reinsert the memory card in the HP Photosmart or try transferring the
files to your computer using a memory card reader or a USB cable. If you already
transferred the files to your computer, try printing those files by using the
HP Photosmart Software. The copies might not be damaged. If these solutions do
not work, retake the photos with your digital camera as a last resort.
Photos not found
Cause:
Some of the files on the inserted memory card are damaged.
Solution:
Reinsert the memory card in the HP Photosmart or try transferring the
files to your computer using a memory card reader or a USB cable. If you already
transferred the files to your computer, try printing those files by using the
HP Photosmart Software. The copies might not be damaged. If these solutions do
not work, retake the photos with your digital camera as a last resort.
Cause:
There are no photos found on the memory card.
Solution:
Take some photos with your digital camera, or if you previously saved
photos on your computer, you can print them using the HP Photosmart Software.
File not found
Cause:
There is not enough available memory on your computer to create a print
preview file.
Solution:
Close some applications and try the task again.
Invalid file name
Cause:
The file name you entered is invalid.
Solution:
Make sure that you are not using any invalid symbols in the file name.
NOTE:
Although the file name might look correct, it could still include invalid
characters. Overwrite the existing file name with a new name.
File corrupted
Cause:
Some of the files on the inserted memory card are damaged.
Errors
115
Troubleshooting