HP D5360 User Guide - Page 121

Cannot load paper from input tray, Ink is drying, Out of paper, Paper jam, misfeed or blocked carriage

Page 121 highlights

Chapter 11 • Paper mismatch • Wrong paper width Cannot load paper from input tray Cause: There is not enough paper in the input tray. Solution: If the HP Photosmart is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. Follow the prompts on the display or the computer screen to continue your print job. For more information, see: "Load full-size paper" on page 18 Ink is drying Cause: Transparencies and some other media require a drying time that is longer than normal. Solution: Leave the sheet in the output tray until the message disappears. If it is necessary to remove the printed sheet before the message disappears, carefully hold the printed sheet on the underside or the edges, and place it on a flat surface to dry. Out of paper Cause: There is not enough paper in the input tray. Solution: If the HP Photosmart is out of paper or there are only a few sheets remaining, load more paper in the input tray. If there is paper in the input tray, remove the paper, tap the stack of paper against a flat surface, and reload the paper into the input tray. Follow the prompts on the display or the computer screen to continue your print job. For more information, see: "Load full-size paper" on page 18 Cause: The Two-sided printing accessory is off the HP Photosmart. Solution: If you removed the Two-sided printing accessory to clear a paper jam, replace it. For more information, see: "Clear paper jams" on page 71 Paper jam, misfeed or blocked carriage Cause: Paper has jammed the HP Photosmart. 120 Troubleshooting Troubleshooting

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Paper mismatch
Wrong paper width
Cannot load paper from input tray
Cause:
There is not enough paper in the input tray.
Solution:
If the HP Photosmart is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. Follow the prompts on the display or the computer screen to continue your
print job.
For more information, see:
Load full-size paper” on page 18
Ink is drying
Cause:
Transparencies and some other media require a drying time that is longer
than normal.
Solution:
Leave the sheet in the output tray until the message disappears. If it is
necessary to remove the printed sheet before the message disappears, carefully hold
the printed sheet on the underside or the edges, and place it on a flat surface to dry.
Out of paper
Cause:
There is not enough paper in the input tray.
Solution:
If the HP Photosmart is out of paper or there are only a few sheets
remaining, load more paper in the input tray. If there is paper in the input tray, remove
the paper, tap the stack of paper against a flat surface, and reload the paper into the
input tray. Follow the prompts on the display or the computer screen to continue your
print job.
For more information, see:
Load full-size paper” on page 18
Cause:
The Two-sided printing accessory is off the HP Photosmart.
Solution:
If you removed the Two-sided printing accessory to clear a paper jam,
replace it.
For more information, see:
Clear paper jams” on page 71
Paper jam, misfeed or blocked carriage
Cause:
Paper has jammed the HP Photosmart.
Chapter 11
120
Troubleshooting
Troubleshooting