HP Designjet 350c HP Designjet 330 and 350C Plotters - Users Guide - Page 134

If the plotter will not accept your media, If the plotter continually rejects your media, with the,

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Troubleshooting Solving media-handling problems Solving media-handling problems If the plotter will not accept your media Is the power on? No lights on the front panel = no power. If the plotter continually rejects your media, with the Error and Load Media lights flashing You may have: Loaded the media at the wrong side of the entry slot. You must load it with the right-hand edge against the perforated line on the plotter. Loaded the media at an angle. The right-hand edge must be parallel to the perforated line on the plotter. Held or pushed the surface of the media. You must hold the media only by the edges. Used media that is crumpled or warped or has irregular edges. Used hand-cut media, the edges of which do not form a right-angle or are rough. It is not recommended to use media that you have cut yourself; use only purchased sheet media. For step-by-step media-loading advice, see page 2-9 for a sheet or page 2-21 for a roll. 9-4

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9–4
Solving media-handling problems
If the plotter will not accept your media
Is the power on?
No lights on the front panel = no power.
If the plotter continually rejects your media, with the
Error
and
Load Media
lights flashing
You may have:
Loaded the media at the wrong side of the entry slot.
You must load it with the
right-hand edge against the perforated line on the plotter.
Loaded the media at an angle.
The right-hand edge must be
parallel to
the
perforated line on the plotter.
Held or pushed the surface of the media.
You must hold the media only by the
edges.
Used media that is crumpled or warped or has irregular edges.
Used hand-cut media, the edges of which do not form a right-angle or are rough.
It is not recommended to use media that you have cut yourself; use only
purchased sheet media.
For step-by-step media-loading advice, see page 2–9 for a sheet or page 2–21 for a
roll.
Troubleshooting
Solving media-handling problems