HP Designjet 350c HP Designjet 330 and 350C Plotters - Users Guide - Page 144

If there are jagged vertical or horizontal lines, If there are slightly warped lines, If there are

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350C Troubleshooting Solving print quality problems If there are jagged vertical or horizontal lines If problem is only with vertical black or gray lines, run the Black Cartridge Alignment Procedure, explained on page 5-3. 350C If problem is with any other color or orientation, run the Color Cartridge Test Procedure, explained on page 5-7. If there are slightly warped lines The media itself may be warped. This can happen if it has been used or stored in an extreme environment. For all environmental specifications, see page 10-5. If there are color "shadows" In the example on the left, a magenta "shadow", which is not part of the drawing, appears at the edge of a blue object. The cartridges need to be re-aligned. Run the Color Cartridge Test Procedure, explained on page 5-7. If a cartridge is not printing at all Look to see if the cartridge is out of ink. See page 7-2. Try priming the cartridge to clear the nozzles. See page 7-7. If it is still not printing, remove the faulty cartridge and check the print nozzles to make sure the protective tape has been removed. 9-14

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350C
350C
9–14
If there are jagged vertical or horizontal lines
If problem is only with vertical black or gray lines, run the Black Cartridge
Alignment Procedure, explained on page 5–3.
If problem is with any other color or orientation, run the Color Cartridge Test
Procedure, explained on page 5–7.
If there are slightly warped lines
The media itself may be warped.
This can happen if it has been used or stored
in an extreme environment.
For all environmental specifications, see page
10–5.
If there are color “shadows”
In the example on the left, a magenta “shadow”, which is not part of the drawing,
appears at the edge of a blue object.
The cartridges need to be re-aligned.
Run the Color Cartridge Test Procedure,
explained on page 5–7.
If a cartridge is not printing at all
Look to see if the cartridge is out of ink.
See page 7–2.
Try priming the cartridge to clear the nozzles.
See page 7–7.
If it is still not printing, remove the faulty cartridge and check the print nozzles
to make sure the protective tape has been removed.
Troubleshooting
Solving print quality problems