HP Photosmart Premium TouchSmart Web All-in-One Printer - C309 User Guide - Page 130

Solve a problem Chapter 13 Fax transmission is slow Try the following solutions to resolve the issue. Solutions are listed in order, with the most likely solution first. If the first solution does not solve the problem, continue trying the remaining solutions until the issue is resolved. • Solution 1: Send the fax in black and white • Solution 2: Lower the fax resolution • Solution 3: Increase the fax speed Solution 1: Send the fax in black and white Solution: Sending a fax in color can take longer than sending a black-and-white fax. Try sending the fax in black and white. Cause: You were sending a fax in color. If this did not solve the issue, try the next solution. Solution 2: Lower the fax resolution Solution: For faster transmission, use Standard resolution. This setting provides the fastest possible transmission with the lowest quality of fax. The default resolution is Fine, which can take longer to send. Cause: The document contained a lot of graphics or had very fine detail. If this did not solve the issue, try the next solution. Solution 3: Increase the fax speed Solution: Make sure the Fax Speed option is set to Fast (33600) or Medium (14400). To set the fax speed from the display 1. Touch the Status Dashboard icon in the top-right corner of the Home Screen. 2. Touch the Fax icon. 3. Touch Settings. 128 Solve a problem