HP Photosmart Premium TouchSmart Web All-in-One Printer - C309 User Guide - Page 159

Solution 3: Clean the electrical contacts, Solution

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Solve a problem Solution 3: Clean the electrical contacts Solution: Clean the cartridge electrical contacts. To clean the electrical contacts 1. Make sure the product is turned on. 2. Open the cartridge access door by lifting the blue access handles on the side of the product, until the door locks into place. The print carriage moves to the center of the product. NOTE: Wait until the print carriage stops moving before proceeding. 3. Locate the ink cartridge that is indicated in the error message, and then press the tab on the ink cartridge to release it from the slot. Errors 157

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Solution 3: Clean the electrical contacts
Solution:
Clean the cartridge electrical contacts.
To clean the electrical contacts
1.
Make sure the product is turned on.
2.
Open the cartridge access door by lifting the blue access handles on the side of
the product, until the door locks into place.
The print carriage moves to the center of the product.
NOTE:
Wait until the print carriage stops moving before proceeding.
3.
Locate the ink cartridge that is indicated in the error message, and then press the
tab on the ink cartridge to release it from the slot.
Errors
157
Solve a problem