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HP Photosmart Premium TouchSmart Web All-in-One Printer - C309 User Guide - Page 75

To send a fax manually from a phone, Color, B&W, Continue, If you have another to fax

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Fax Initiate a fax from your phone Sending a fax manually allows you to make a phone call and talk with the recipient before you send the fax. This is useful if you want to inform the recipient that you are going to send them a fax before sending it. When you send a fax manually, you can hear the dial tones, telephone prompts, or other sounds through the handset on your telephone. This makes it easy for you to use a calling card to send your fax. Depending on how the recipient has their fax machine set up, the recipient might answer the phone, or the fax machine might take the call. If a person answers the phone, you can speak with the recipient before sending the fax. If a fax machine answers the call, you can send the fax directly to the fax machine when you hear the fax tones from the receiving fax machine. To send a fax manually from a phone 1. Dial the number using the keypad on the phone that is connected to the product. NOTE: You must use the keypad on the phone to dial the number. Do not use the virtual keypad on the display of the product. 2. If the recipient answers the telephone, you can engage in a conversation before sending your fax. NOTE: If a fax machine answers the call, you will hear fax tones from the receiving fax machine. Proceed to the next step to send the fax. 3. Touch Color or B&W. 4. Load your original print side down on the right front corner of the glass, and then touch Continue. TIP: If you are sending the fax directly to a fax machine, and will not be speaking with a recipient before sending the fax, you might find it more convenient to load the first page of your original on the glass before initiating the fax call. 5. Do the following: If you have another page to fax a. Touch Yes. b. Load the next page of your original print side down on the right front corner of the glass. c. Touch Continue. The Another page? screen appears. d. Repeat step 8. If you do not have another page to fax ▲ Touch No. The telephone line is silent while the fax is transmitting. At this point, you can hang up the telephone. If you want to continue speaking with the recipient, remain on the line until the fax transmission is complete. Initiate a fax from your phone 73

Section	Page
Contents	3
HP Photosmart Premium Web C309 series Help	5
Get to know the HP Photosmart	7
Printer parts	7
Control panel features	9
Status Dashboard icons	9
TouchSmart Web Manager	10
How do I?	13
Print	23
Print documents	23
Print photos	24
Print on specialty media	33
Print a Web page	34
Scan	41
Scan to a computer	41
Scan to a memory card or USB storage device	42
Copy	47
Copy text or mixed documents	47
Reprint photos	53
Fax	55
Set up the HP Photosmart for faxing	55
Send a fax	74
Receive a fax	76
Save photos	77
Save photos to your computer	77
Back up photos to a USB storage device	79
Save photos to Snapfish	80
Share photos using Snapfish	82
Network setup	85
Add the HP Photosmart to a network	85
Install the software for a network connection	92
Set up a Bluetooth connection	93
Maintain the HP Photosmart	97
Check the estimated ink levels	97
Order ink supplies	98
Replace the cartridges	99
Cartridge warranty information	101
Print and evaluate a print quality report	102
Solve a problem	107
HP support	107
HP support by phone	107
Phone support period	107
Placing a call	108
After the phone support period	108
Additional warranty options	108
Setup troubleshooting	109
The product will not turn on	109
After setting up the product, it does not print	111
Uninstall and reinstall the software	113
Print troubleshooting	115
Check cartridges	115
Check paper	116
Check product	116
Memory card troubleshooting	119
The product does not read the memory card	119
The photos on the memory card do not transfer to my computer	120
Photos in a connected digital camera with PictBridge do not print	121
Scan troubleshooting	122
Text is incorrect or missing	123
Copy troubleshooting	123
Fit to Page is not working as expected	124
Fax troubleshooting	124
Things to try first	125
The product is having problems sending and receiving faxes	127
The product is having problems sending a manual fax	128
The quality of the fax I sent is poor	129
Fax transmission is slow	130
The product cannot receive faxes, but can send faxes	131
I hear static on my telephone line since connecting the product	133
The fax test failed	134
Errors	142
Product messages	142
Photo tray problem	142
Missing HP Photosmart Software	144
File messages	146
Photos not found	146
Supported file types for the product	147
File corrupted	147
General user messages	148
Memory card error	148
Cannot crop	149
Card access error	149
Paper messages	151
Power and connection messages	152
Ink cartridge and printhead messages	152
General printer error	153
Incompatible ink cartridges	154
Ink cartridge problem	155
Check ink cartridges	162
Install printhead and then cartridges	165
Printhead appears to be missing or damaged	170
Printhead problem	175
Ink cartridge is missing, incorrectly installed, or not intended for your product	182
Technical information	191
Notice	191
Cartridge chip information	191
Specifications	192
Environmental product stewardship program	194
Eco-Tips	195
Paper use	195
Plastics	195
Material safety data sheets	195
Recycling program	195
HP inkjet supplies recycling program	196
Set the Energy Save Mode	196
Power consumption	196
Disposal of waste equipment by users in private households in the European Union	197
Chemical Substances	197
Toxic and hazardous substance table	198
Battery disposal in the Netherlands	198
Battery disposal in Taiwan	198
Attention California users	198
EU battery directive	199
Regulatory notices	200
Regulatory model identification number	200
FCC statement	201
VCCI (Class B) compliance statement for users in Japan	201
Notice to users in Japan about the power cord	201
Notice to users in Korea	202
Notice to users in Germany	202
Noise emission statement for Germany	202
HP Photosmart Premium Web C309 series declaration of conformity	203
Regulatory wireless statements	203
Exposure to radio frequency radiation	204
Notice to users in Brazil	204
Notice to users in Canada	204
European Union regulatory notice	205
Notice to users in Taiwan	205
Regulatory telecommunication notices	206
Notice to users of the U.S. telephone network: FCC requirements	207
Notice to users of the Canadian telephone network	208
Notice to users in the European Economic Area	209
Notice to users of the German telephone network	209
Australia wired fax statement	209

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Initiate a fax from your phone

Sending a fax manually allows you to make a phone call and talk with the recipient before

you send the fax. This is useful if you want to inform the recipient that you are going to

send them a fax before sending it. When you send a fax manually, you can hear the dial

tones, telephone prompts, or other sounds through the handset on your telephone. This

makes it easy for you to use a calling card to send your fax.

Depending on how the recipient has their fax machine set up, the recipient might answer

the phone, or the fax machine might take the call. If a person answers the phone, you

can speak with the recipient before sending the fax. If a fax machine answers the call,

you can send the fax directly to the fax machine when you hear the fax tones from the

receiving fax machine.

To send a fax manually from a phone

Dial the number using the keypad on the phone that is connected to the product.

NOTE:

You must use the keypad on the phone to dial the number. Do not use

the virtual keypad on the display of the product.

If the recipient answers the telephone, you can engage in a conversation before

sending your fax.

NOTE:

If a fax machine answers the call, you will hear fax tones from the

receiving fax machine. Proceed to the next step to send the fax.

Touch

Color

B&W

Load your original print side down on the right front corner of the glass, and then touch

Continue

TIP:

If you are sending the fax directly to a fax machine, and will not be speaking

with a recipient before sending the fax, you might find it more convenient to load

the first page of your original on the glass before initiating the fax call.

Do the following:

If you have another page to fax

Touch

Yes

Load the next page of your original print side down on the right front corner of the

glass.

Touch

Continue

The

Another page?

screen appears.

Repeat step 8.

If you do not have another page to fax

▲

Touch

The telephone line is silent while the fax is transmitting. At this point, you can hang up

the telephone. If you want to continue speaking with the recipient, remain on the line until

the fax transmission is complete.

Initiate a fax from your phone

Fax