HP ProLiant BL660c HP ProLiant Gen8 Troubleshooting Guide Volume I: Troublesho - Page 21

Using Onboard Administrator for remote, troubleshooting of server blades

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4. On the Firmware tab, review the list of firmware versions on the server. 5. Review the iLO Event Log and IML for possible hardware faults or power-on or boot up issues when the server is not booting properly. 6. Review the Information > Diagnostics page. From this page, you can do the following: o Verify the status of iLO Self-Test Results. o Use the Reset button to reset iLO. o Use the Generate NMI to System button to Initiate NMI for a memory dump recording. o Use the Swap ROM button to switch from Active ROM to the Backup ROM. If you detect problems with the server after a ROM flash, then the screen enables you to revert back to a previous working ROM configuration. 7. Be sure the Power On and Health status icon in the lower right portion of the iLO screen are green. The iLO System Information screens can be downloaded using the XML command: The following example uses the HP Onboard Administrator CLI for a blade in bay 6: hpONCFG 6 Host > Status tab. 3. Review the IML tab for possible server hardware events that require action. 4. Review possible interconnect link state issues on the Status Tab > Port Mapping Information. Any Green indicator on a Port indicates that a link is available at the transportation layer. This means that a NIC or a possible SAN connection should be established and that the midplane signals are transferred correctly from the server to the interconnect device. The Table view tab on this screen displays the Port Status indicator as Green for all connections. For any ports that are not green or that are failed ports, review the signal backplane on the server or the midplane for damage. For any blade power on issues, review the HP iLO screen on the Status tab and the HP ILO Event Log tab on the "iLO - Device bay x" page. Remote troubleshooting 21

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Remote troubleshooting 21
4.
On the
Firmware
tab, review the list of firmware versions on the server.
5.
Review the iLO Event Log and IML for possible hardware faults or power-on or boot up issues when the
server is not booting properly.
6.
Review the
Information
>
Diagnostics
page. From this page, you can do the following:
o
Verify the status of iLO Self-Test Results.
o
Use the
Reset
button to reset iLO.
o
Use the
Generate NMI to System
button to Initiate NMI for a memory dump recording.
o
Use the
Swap ROM
button to switch from Active ROM to the Backup ROM.
If you detect problems with the server after a ROM flash, then the screen enables you to revert back
to a previous working ROM configuration.
7.
Be sure the
Power On and Health
status icon in the lower right portion of the iLO screen are green.
The iLO System Information screens can be downloaded using the XML command:
<GET_EMBEDDED_HEALTH />
The following example uses the HP Onboard Administrator CLI for a blade in bay 6:
hpONCFG 6 << end_marker
<RIBCL VERSION="2.21">
<LOGIN USER_LOGIN="adminname" PASSWORD="password">
<SERVER_INFO MODE="read">
<GET_EMBEDDED_HEALTH />
</SERVER_INFO>
</LOGIN>
</RIBCL>
end_marker
Using Onboard Administrator for remote
troubleshooting of server blades
1.
Review the
Entire Enclosure Status
in the upper left corner of the
System Status
view screen.
This shows how the entire enclosure is operating. Critical events, such as incorrectly placed components
like mezzanine boards and interconnect devices, are displayed.
For more information on how to review the Onboard Administrator SHOW ALL output for warnings or
possible failures, see the
HP BladeSystem c-Class Enclosure Troubleshooting Guide
on the HP website
(
).
2.
To verify the status and diagnostics for the blade, access
Device bays > Host > Status tab
.
3.
Review the
IML
tab for possible server hardware events that require action.
4.
Review possible interconnect link state issues on the
Status Tab > Port Mapping Information
.
Any Green indicator on a Port indicates that a link is available at the transportation layer. This means
that a NIC or a possible SAN connection should be established and that the midplane signals are
transferred correctly from the server to the interconnect device.
The
Table view
tab on this screen displays the Port Status indicator as Green for all connections.
For any ports that are not green or that are failed ports, review the signal backplane on the server or the
midplane for damage.
For any blade power on issues, review the
HP iLO
screen on the
Status
tab and the
HP ILO Event Log t
ab
on the ”iLO – Device bay x” page.