HP ProLiant BL660c HP ProLiant Gen8 Troubleshooting Guide Volume I: Troublesho - Page 8

What's new, Revision history

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Use this section as a reference for software tools and utilities. • HP resources for troubleshooting (on page 73) When additional information becomes necessary, use this section to identify websites and supplemental documents that contain troubleshooting information. • Contacting HP (on page 79) When you need to contact HP Technical Support, use this section to find the phone number and a list of the information needed prior to making the phone call. What's new The second edition of the HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting, part number 669443-XX2, includes the following additions and updates: • Updated Service notifications (on page 15) • Updated Remote troubleshooting (on page 19) • Updated Diagnostic flowcharts (on page 23) • Updated Drive problems (hard drives and solid state drives) (on page 40) • Added Storage problems (on page 43) • Added Controller problems (on page 53) • Updated Active Health System log overview (on page 83) • Added ACU diagnostic tasks (on page 87) Revision history 669443-xx1 (March 2012) The first edition of the HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting, part number 669443-001, included troubleshooting procedures for HP ProLiant Gen8 ML, DL, BL, and SL servers. This new document included content and new flowcharts specific to HP ProLiant Gen8 servers and server blades as well as new remote troubleshooting information. Using this guide 8

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Using this guide 8
Use this section as a reference for software tools and utilities.
•
HP resources for troubleshooting (on page
73
)
When additional information becomes necessary, use this section to identify websites and
supplemental documents that contain troubleshooting information.
•
Contacting HP (on page
79
)
When you need to contact HP Technical Support, use this section to find the phone number and a list of
the information needed prior to making the phone call.
What's new
The second edition of the
HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting
, part number
669443-XX2, includes the following additions and updates:
•
Updated Service notifications (on page
15
)
•
Updated Remote troubleshooting (on page
19
)
•
Updated Diagnostic flowcharts (on page
23
)
•
Updated Drive problems (hard drives and solid state drives) (on page
40
)
•
Added Storage problems (on page
43
)
•
Added Controller problems (on page
53
)
•
Updated Active Health System log overview (on page
83
)
•
Added ACU diagnostic tasks (on page
87
)
Revision history
669443-xx1 (March 2012)
The first edition of the
HP ProLiant Gen8 Troubleshooting Guide, Volume I: Troubleshooting
, part number
669443-001, included troubleshooting procedures for HP ProLiant Gen8 ML, DL, BL, and SL servers. This
new document included content and new flowcharts specific to HP ProLiant Gen8 servers and server blades
as well as new remote troubleshooting information.