HP rp5400 User Guide - HP rp5400 Family of Servers - Page 101

Troubleshooting Troubleshooting and FRU identification Troubleshooting and FRU identification Once you have determined the current system state, you must troubleshoot the system to determine what the problem symptoms are and what repair actions to take. Problem Symptoms and Repair Actions Use this guide to assist you in repairing the system by matching the problem symptom with the appropriate troubleshooting step. Table 6-1 Problem Symptoms and Repair Actions Problem or Symptom Problem Indicators Normal Functioning Indicators Troubleshooting Steps Potential FRUs No indication Front Panel • Power switch of Power LED Off. Housekeeping voltage present when AC connected and power switch in Standby position. OFF when AC is plugged into system. • Front Panel POWER LED should be FLASHING to indicate presence of Housekeeping voltage. • Power LED on GSP board should be lit solid green. 1. AC must be present. Check that PDU is plugged in. 2. Ensure there are 2 working power supplies (1 supply for rp5400). The LED on each supply should be lit. 3. Check for Service processor prompt (CTRL B at console). • No AC present • Power Supplies • Power Converter • System Board • Display Board Chapter 6 87