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HP rp5400 User Guide - HP rp5400 Family of Servers - Page 114

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Troubleshooting rp5400 and rp5450 System Block Diagram rp5400 and rp5450 System Block Diagram 0/0/1/0.X External SCSI 0/0/1/1 100 rp5400/rp5450 Block Diagram Disabled for rp5400 48V input SHOTGUN PSM 0 Clock Sphyr-T Clock Sphyr-T 48V input PSM 1 PDH/PDC Dillion SYSTEM BOARD CPU 0 CPU 1 CPU 2 CPU 3 fffa_0000 fffa_2000 fffa_4000 fffa_6000 HW path 160 HW path 162 HW path 164 HW path 166 Runway Bus Astro SBA 0 fffffed00000 Elroy 0 fffffed3_0000 Clock Sphyr-R AC input DC Output POWER CONVERTER PLATFORM MONITOR SYSTEM/ IO FANS POWER SUPPLY POWER SUPPLY POWER SUPPLY DISPLAY BOARD DVD-ROM/ DAT 0/0/2/0.X 0/0/2/1.X x=0 A0 x=2 A1 0/0/1/1.X DISK/MEDIA x=0 BACKPLANE B0 HOT SWAP x=2 SE DISKS B1 Slot 2 for GSP/SAS Core I/O NOT hot swapable Slot 1 for SCSI/LAN Core I/O NOT hot swapable SAS CORE I/O BOARD Memory Slots Muir Muir Elroy 1 fffffed3_2000 5V PCI Slot 33MHz/64b Slot 6 Path 0/1/0 5V PCI Slot 33MHz/64b Slot 5 Path 0/1/1 5V PCI Slot 33MHz/64b Slot 4 Path 0/1/2 5V PCI Slot 33MHz/64b Slot 3 Path 0/1/3 LAN GSP/SAS GSP LAN 0/0/5/0 Console 0/0/4/0.0 UPS 0/0/4/0.1 Remote 0/0/4/0.2 Muir Muir Elroy 2 fffffed3_4000 Elroy 3 fffffed3_6000 Universal PCI Slot 66MHz/64b Slot 8 Path 0/2/0 Universal PCI Slot 66MHz/64b Slot 10 Path 0/3/0 10/100bT LAN 0/0/0/0 PCI Interface Path Example (taken from ERS document) Dual SCSI I/F is in slot 12 on the bus below PPB that implements a SCSI Controller as function 0, connecting a disk as target 4, LUN 2- the path is: 0/ 4/ 0/ 1. 4. 2 LUN No., 2 SCSI Target addresss , 4 Device Number on PCI bus of SCSI PCI Card Func/Dev Number of PCI -PCI Bridge(PPB) below Rope Rope, 4(slot 12) Astro, 0 Elroy 4 fffffed3_8000 Elroy 5 fffffed3_A000 Elroy 6 fffffed3_C000 Elroy 7 fffffed3_E000 Universal PCI Slot 66MHz/64b Slot 12 Path 0/4/0 Universal PCI Slot 66MHz/64b Slot 7 Path 0/5/0 Universal PCI Slot 66MHz/64b Slot 9 Path 0/6/0 0/0/2/0 0/0/2/1 I/O BACKPLANE Universal PCI Slot 66MHz/64b Slot 11 Path 0/7/0 Dual Ultra2 LVD SCSI Cntlr 1 Dual Ultra2 LVD SCSI Cntlr 2 LAN/SCSI CORE I/O BOARD Updated 09/24/02 Chapter 6

Section	Page
Preface	13
1 Server Overview	15
2 Server Unpacking and Installation	17
Factory Integrated rp54xx Cabinet Installation	18
Receive and Unpack A Non-Integrated Server	21
Unpacking the server	21
Install Deskside Server	24
Install Stand-Alone Server in a Cabinet	27
Stationary L-Bracket Rail Assembly	33
Identifying Approved Non-E-Series HP Cabinets	33
Identifying E-Series HP Cabinets	34
Identifying Static Rail Kit	34
Installing Stationary Rails	35
3 Installing Additional Components	37
Additional Components	38
Installing Memory	39
Memory Configuration Rules	39
Installing rp5400 and/or rp5450 DIMMs	39
Installing rp5470 DIMMs	42
Installing Peripheral Component Interconnect (PCI) Cards	44
rp5400/rp5450 PCI Card Slots	44
rp5470 PCI Card Slots	45
PCI I/O Card Installation Restrictions	46
PCI I/O Card Installation Order	46
Installing a PCI Card	48
Online Addition/Replacement (OLA/R) of PCI I/O cards	50
Installing Graphics	51
Graphics Troubleshooting	57
Installing Disk Drives	58
4 Cable Connections	61
Core I/O Connections	62
Revision A GSP	62
Revision B GSP	63
Guardian Service Processor (GSP) Overview	65
GSP LAN	65
GSP RS-232	65
GSP Features	65
Revision A GSP	66
Revision B GSP	66
Configure System Consoles	67
GSP Cables	68
Configure RS-232 Console	68
HP 700 Series System Console Configuration	70
HP700 VT-100 Mode Configuration	70
Configure the Asynchronous Values of the GSP	70
Configure Remote Console	72
Configure the LAN Console	73
Configuring the GSP LAN Port via an ASCII console	73
Configuring the GSP LAN Port via LAN	74
Configure the Web Console	75
Secure Web Console Installation	80
GSP Configurable Parameters	83
Adding Users	83
Removing Users	84
Return the GSP to Default Configurations	85
rp54xx Server Boot Process	86
Initial Power-up	88
5 Utilities	91
Configuring the Rev A Guardian Service Processor (GSP)	92
Configuring the GSP LAN Port	92
Adding Users	92
Removing Users	94
Changing the Default GSP Configuration	94
Configuring the Rev B Guardian Service Processor (GSP)	95
Configuring the GSP LAN Port	95
Adding Users	95
Removing Users	97
Changing the Default GSP Configuration	97
6 Troubleshooting	99
Determine Current System State	100
Troubleshooting and FRU identification	101
Problem Symptoms and Repair Actions	101
Chassis Code to FRU Decode	105
Cross-Referencing Chassis Log Errors to rp54xx FRUs	105
Power Supply Failure Example	107
Processor Failure Example	107
Interpreting System Alerts	108
Interpreting System Alerts	109
Sample System Alert	109
Key FRU Identification Fields for System Alerts	109
Interpreting Service Processor Error Chassis Logs	110
Accessing Error Chassis Logs	110
Example of Accessing Error Logs	110
Key FRU Identification Fields for Error Chassis Logs	111
Interpreting Chassis Logs Using the chassis_code.codes File	112
rp5400 and rp5450 System Block Diagram	114
rp5400 and rp5450 I/O Block Diagram	115
rp5430 and rp5470 System Block Diagram	116
rp5430 and rp5470 I/O Block Diagram	117
Run/Attention/Fault LED States	118
PCI I/O LED States	126
Expansion I/O LED States	128
GSP LED States	130
LAN/SCSI LED States	132
Fan, Power Supply, and Disk LED States	133
7 Removing and Replacing Components	135
List of Changeable Parts with Remove and Replace Components	136
Cardcage Fan	136
Core I/O	136
HotSwap Chassis Fan	136
Disk Drive	137
Display Board	137
Front Bezel	137
Memory DIMM	137
PCI I/O Card	138
Power Supply	138
HotSwap Power Converter Fan	138
Platform Monitor	138
Processor Support Module	139
Individual Component Remove/Replace Instructions	140
Extend the Server out the Front	140
Insert the Server from the Front	141
Stand-alone Server Cover Removal	142
Stand-alone Server Cover Replacement	144
Top Cover Removal	145
Top Cover Replacement	146
Side Cover Removal	147
Side Cover Replacement	148
Front Bezel Removal (Single Piece)	149
Front Bezel Replacement (Single Piece)	150
Front Bezel Removal (Two Piece)	151
Front Bezel Replacement (Two Piece)	152
Core I/O Removal	153
Core I/O Replacement	154
PCI Card Separator/Extractor Removal	156
PCI Card Separator/Extractor Replacement	157
HotPlug Disk Drive Removal	158
HotSwap Software Procedure	158
HotPlug Hardware Procedure	161
HotPlug Disk Drive Replacement	163
Hardware HotPlug Procedure	163
Hot Swap Software Procedure for Attached Physical Volumes	164
Hot Swap Procedure for Unattached Physical Volumes	165
HotSwap Chassis Fan Cover Removal	166
HotSwap Chassis Fan Cover Replacement	167
HotSwap Chassis Fan Removal	168
HotSwap Chassis Fan Replacement	169
HotSwap Card Cage Fan Removal	170
HotSwap Card Cage Fan Replacement	171
HotSwap Power Supply Removal	172
HotSwap Power Supply Replacement	173
HotSwap Power Converter Fan Removal	174
HotSwap Power Converter Fan Replacement	175
Processor Support Module Removal	176
Processor Support Module Replacement	177
Memory DIMM Removal	178
Removing rp5400 Memory DIMMs	178
Removing rp5470 Memory DIMMs	178
Memory DIMM Replacement	179
Replacing rp5400 and/or rp5450 Memory DIMMs	179
Replacing rp5470 Memory DIMMs	179
Display Board Removal	180
Display Board Replacement	181
Platform Monitor Removal	182
Removing rp5400 and/or rp5450 Model Platform Monitors	182
Removing The rp5470 Model Platform Monitor	182
Platform Monitor Replacement	184
Replacing rp5400 and/or rp5450 Platform Monitors	184
Replacing rp5470 Platform Monitor	184
PCI I/O Card Removal	186
PCI I/O Card Replacement	187
A Parts and Accessories	189
CRU Physical Location	190
Customer Replaceable Unit Part Numbers	193
B System Specifications	195
Dimensions	196
Uncrating Space	196
Space Requirements	196
Computer Room Physical Space Requirements	197
Server	197
Aisle Space	197
Computer Room Unpacking Space	198
Specify Uncrating Space	198
Electrical	199
Office High Availability Requirements	199
Server-level Enhanced Power Availability	199
Power Protection	199
Modular PDUs	200
System Power Requirements	200
LAN and Telephone	201
Acoustic Safety Standards	202
Altitude Operation Standards	203
Effects of Altitude	203
Temperature and Humidity Operating Standards	204
Thermal Protection Features	204
C General Site Preparation Guidelines	205
Electrical Factors	206
Computer Room Safety	206
Fire Protection	206
Lighting Requirements for Equipment Servicing	206
Power Consumption	207
Electrical Load Requirements (Circuit Breaker Sizing)	207
Power Quality	207
Sources of Voltage Fluctuations	207
Power System Protection	208
Distribution Hardware	208
Wire Selection	208
Raceway Systems (electrical conduits) [LAHJ]	208
Building Distribution	208
Grounding Systems	209
Power Distribution Safety Grounding [LAHJ]	209
Main Building Electrical Ground	209
Electrical Conduit Ground	209
Power Panel Ground	209
Computer Safety Ground	209
Cabinet Performance Grounding (High Frequency Ground)	209
Raised Floor “High Frequency Noise” Grounding	210
Equipment Grounding Implementation Details	211
System Installation Guidelines	211
Wiring Connections	211
Data Communications Cables	211
Environmental Elements	212
Computer Room Preparation	212
Cooling Requirements	212
Basic Air Conditioning Equipment Requirements	212
Air Conditioning System Guidelines	213
Air Conditioning System Types	213
Basic Air Distribution Systems	213
Air Conditioning System Installation	214
Air Conditioning Ducts	214
Humidity Level	214
Dust and Pollution Control	214
Metallic Particulate Contamination	215
Electrostatic Discharge (ESD) Prevention	216
Static Protection Measures	216
Acoustics	216
Facility Characteristics	217
Floor Loading	217
Raised Floor Loading	217
Floor Loading Terms	217
Average Floor Loading	218
Typical Raised Floor Site	218
Windows	219
Space Requirements	220
Delivery Space Requirements	220
Operational Space Requirements	220
Floor Plan Grid	220
Typical Installation Schedule	221
Site Inspection	222

Match case Limit results 1 per page

Chapter 6

Troubleshooting

rp5400 and rp5450 System Block Diagram

100

rp5400 and rp5450 System Block Diagram

CPU 0

fffa_0000

HW pat

h 160

CPU 1

fffa_2000

HW path

162

CPU 2

fffa_4000

HW path

164

CPU 3

fffa_6000

HW path

166

Astro

SBA 0

fffffed00000

Dillion

Clock

Sphyr-T

Clock

Sphyr-T

Clock

Sphyr-R

PDH/PDC

Muir

Dual Ultra2

LVD SCSI

Cntlr 1

Dual Ultra2

LVD SCSI

Cntlr 2

10/100bT

LAN

0/0/0/0

GSP/SAS

5V PCI Slot 33MHz/64b

Slot 3

Path 0/1/3

5V PCI Slot 33MHz/64b

Slot 4

Path 0/1/2

Muir

HOT SWAP

SE DISKS

DVD-ROM/

DAT

SHOTGUN

PLATFORM

MONITOR

SYSTEM/

IO FANS

POWER

CONVERTER

POWER

SUPPLY

POWER

SUPPLY

POWER

SUPPLY

DISPLAY

BOARD

SYSTEM BOARD

SAS CORE I/O

BOARD

LAN/SCSI CORE

I/O BOARD

I/O BACKPLANE

DISK/MEDIA

BACKPLANE

5V PCI Slot 33MHz/64b

Slot 5

Path 0/1/1

5V PCI Slot 33MHz/64b

Slot 6

Path 0/1/0

Elroy 1

fffffed3_2000

Universal PCI Slot 66MHz/64b

Slot 7

Path 0/5/0

Elroy 5

fffffed3_A000

Universal PCI Slot 66MHz/64b

Slot 12

Path 0/4/0

Elroy 4

fffffed3_8000

Universal PCI Slot 66MHz/64b

Slot 10

Path 0/3/0

Elroy 3

fffffed3_6000

Universal PCI Slot 66MHz/64b

Slot 8

Path 0/2/0

Elroy 2

fffffed3_4000

Universal PCI Slot 66MHz/64b

Slot 9

Path 0/6/0

Elroy 6

fffffed3_C000

Universal PCI Slot 66MHz/64b

Slot 11

Path 0/7/0

Elroy 7

fffffed3_E000

Elroy 0

fffffed3_0000

GSP LAN 0/0/5/0

Console 0/0/4/0.0

UPS

0/0/4/0.1

Remote

0/0/4/0.2

0/0/2/1.X

0/0/2/0.X

0/0/1/1.X

0/0/1/1

0/0/1/0.X

x=0

x=2

x=0

x=2

0/0/2/1

0/0/2/0

Disabled for rp5400

Runway Bus

Memory Slots

PCI Interface Path Example

(taken from ERS document)

Dual SCSI I/F is in slot 12 on the bus below PPB that implements a SCSI

Controller as function 0, connecting a disk as target 4, LUN 2- the path is:

1. 4. 2

|__ LUN No., 2

|____SCSI Target addresss , 4

|______ Device Number on PCI bus of SCSI PCI Card

|_________ Func/Dev Number of PCI -PCI Bridge(PPB) below Rope

|___________

Rope, 4(slot 12)

|______________

Astro, 0

PSM 0

PSM 1

External SCSI

Updated 09/24/02

rp5400/rp5450

Block Diagram

Slot 1 for SCSI/LAN Core I/O

NOT hot swapable

Slot 2 for GSP/SAS Core I/O

NOT hot swapable

AC input

DC Output

48V input

LAN