HP rp5400 User Guide - HP rp5400 Family of Servers - Page 105

Troubleshooting Chassis Code to FRU Decode Chassis Code to FRU Decode This is a guide to identify failing FRUs from System Alerts and Error Chassis Logs. The guide includes the following information: • Cross-Referencing Chassis Log Errors to rp54xx FRUs • Interpreting System Alerts • Interpreting Service Processor Error Chassis Logs There is a detailed interpretation of Chassis Logs and System Alerts in the Interpreting Chassis Logs in Detail guide. Cross-Referencing Chassis Log Errors to rp54xx FRUs Use the following table to identify the failing FRU from the Chassis Log information. You can also use the online Error Chassis Log-to-FRU Decoder utility. 1. Read the Chassis Log entry. 2. Match the SOURCE, SOURCE DETAIL, SOURCE ID, and PROBLEM DETAIL values (see table below) in the Chassis Log entry with the appropriate values in the table. 3. Read the table from left to right. Use these examples to understand how to identify failing FRUs with the table: • Power Supply Failure Example • Processor Failure Example Table 6-2 Chassis Log Error to FRU Decoder Chassis Log Field Values and Descriptions from Log Entry Source Source Detail Source ID 1 - Processor Not Applicable N/A (N/A) 2 - Processor Not Applicable N/A Cache (N/A) Problem Detail FRU Action to Take N/A Processor From BCH Main Menu go to the Info Menu and execute the PR command to determine which processor is not functioning. N/A Processor From BCH Main Menu go to the Info Menu and execute the PR command to determine which processor is not functioning. Chapter 6 91