HP rp5400 User Guide - HP rp5400 Family of Servers - Page 110

Interpreting Service Processor Error Chassis Logs, Accessing Error Chassis Logs

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Troubleshooting Chassis Code to FRU Decode Interpreting Service Processor Error Chassis Logs Accessing the Service Processor Error Chassis Logs will turn the ATTENTION LED, blinking on the front panel, OFF. Chassis Logs (located in the Service Processor) contain low level logging information related to the following 5 categories: • Incoming log: Contains all chassis logs coming into the Service Processor. • Activity log: Contains all chassis logs related to system activity. • Error log: Contains all error chassis logs. • Current boot log: Contains all chassis logs associated with the current boot. • Last boot log: Contains all chassis logs associated with the last boot. The Error Chassis Logs are the ones you need to look at. Accessing Error Chassis Logs Execute the following steps to access the Error Chassis Logs. 1. At the system console prompt, type CTRL B 2. Enter the Service Processor Login and Password 3. The screen will display: GSP> At the GSP> prompt: type SL and press enter 4. The screen will display: Which buffer are you interested in: Incoming, Error, Current boot, Last boot? (I/A/E/C/L), type E, and press enter 5. The screen will display: Do you want to set up filter options on this buffer? (Y/[N]), type N, and press enter 6. The most recent Error Log Entry (Log Entry #0) will be displayed. A carriage return after this will display the next log entry. Type Q to stop displaying the log entries. The screen will display: GSP> 7. At the GSP> prompt: type CO, and press enter to return to the console screen. Example of Accessing Error Logs Here is an example of accessing the Error Logs from the Boot Console Handler (BCH) Main Menu prompt. User input is shown in ITALICS. Main Menu: Enter command or menu > type CTRL B Service Processor login: System Operator Service Processor password: ****** (password hidden) Welcome to HP Guardian Service Processor System Name: fesrhapgsp fesrhapgsp: ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan PROBLEM DETAIL: 4=fan failure GSP> 96 Chapter 6

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Chapter 6
Troubleshooting
Chassis Code to FRU Decode
96
Interpreting Service Processor Error Chassis Logs
Accessing the Service Processor Error Chassis Logs will turn the
ATTENTION
LED, blinking on the front
panel, OFF.
Chassis Logs
(located in the Service Processor) contain low level logging information related to the following
5 categories:
•
Incoming log: Contains all chassis logs coming into the Service Processor.
•
Activity log: Contains all chassis logs related to system activity.
•
Error log: Contains all error chassis logs.
•
Current boot log: Contains all chassis logs associated with the current boot.
•
Last boot log: Contains all chassis logs associated with the last boot.
The Error Chassis Logs are the ones you need to look at.
Accessing Error Chassis Logs
Execute the following steps to access the Error Chassis Logs.
1. At the system console prompt, type
CTRL B
2. Enter the Service Processor Login and Password
3. The screen will display: GSP>
At the GSP> prompt: type SL and press enter
4. The screen will display:
Which buffer are you interested in:
Incoming, Error, Current boot, Last boot? (I/A/E/C/L),
type
E
, and press enter
5. The screen will display:
Do you want to set up filter options on this buffer? (Y/[N]), type
N
, and press enter
6. The most recent Error Log Entry (Log Entry #0) will be displayed. A carriage return after this will display
the next log entry. Type Q to stop displaying the log entries. The screen will display: GSP>
7. At the GSP> prompt: type CO, and press enter to return to the console screen.
Example of Accessing Error Logs
Here is an example of accessing the Error Logs from the Boot Console Handler (BCH) Main Menu prompt.
User input is shown in
ITALICS
.
Main Menu: Enter command or menu > type
CTRL B
Service Processor login:
System Operator
Service Processor password:
******
(password hidden)
Welcome to HP Guardian Service Processor
System Name: fesrhapgsp
fesrhapgsp:
ALERT LEVEL: 6=Boot possible, pending failure or environmental problem - action required
SOURCE: 6=platform - SOURCE DETAIL: 3=cabinet fan
PROBLEM DETAIL: 4=fan failure
GSP>