Kyocera FS 3830N FS-3820N/3830N Operation Guide Rev-1.1 - Page 150

General Guide, Table 4-1

Page 150 highlights

General Guide General Guide There are quite a few printer problems that you can deal with by yourself. This section explains how to correct these problems. Therefore, if some kind of problem should occur, check the following before concluding the printer is broken. Symptom Check Items Corrective Action The printer will not print from the computer. Check the READY indicator. Off Flashing Look through the items below and check anything that seems appropriate. An error has occurred. For details on error warnings and remedies, see Indicators on page 4-6. Lit See the appropriate item below. Check the ATTENTION indicator. Flashing Lit See Indicators on page 4-6 A maintenance message appears in the message display. Print quality is not good. See Maintenance Messages on page 4-7 See Print Quality Problems on page 4-3. Paper is jammed. See Correcting a Paper Jam on page 4-12. Nothing lights on the operator panel even when power is turned on and the fan makes no noise. Check that the power cord is properly plugged into the power outlet. Turn off the printer's power, plug in the power cord securely, and try turning on the printer's power again. Check that the power switch is really in the ON ( ) position. The printer prints a status page, but data from the computer is not being printed normally. Check the interface cable. Check program files and application software. Connect both ends of the interface cable securely. Try replacing the printer cable. For details on the parallel interface for this printer, see Appendix B. Try printing another file or using another print command. If the problem occurs only with a specific file or application, check the printer settings for that application. Table 4-1 If you still cannot correct a printer problem even after checking the above, please contact your Kyocera Mita dealer. 4-2

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General Guide
4-2
General Guide
There are quite a few printer problems that you can deal with by yourself. This section explains how to
correct these problems. Therefore, if some kind of problem should occur, check the following before
concluding the printer is broken.
If you still cannot correct a printer problem even after checking the above, please contact your Kyocera
Mita dealer.
Symptom
Check Items
Corrective Action
The printer will not
print from the
computer.
Check the
READY
indicator.
Off
Look through the items below and check
anything that seems appropriate.
Flashing
An error has occurred. For details on error
warnings and remedies, see
Indicators
on
page
4-6
.
Lit
See the appropriate item below.
Check the
ATTENTION
indicator.
Flashing
See
Indicators
on page
4-6
Lit
A maintenance message appears in the
message display.
See
Maintenance Messages
on page
4-7
Print quality is not good.
See
Print Quality Problems
on page
4-3
.
Paper is jammed.
See
Correcting a Paper Jam
on page
4-12
.
Nothing lights on the
operator panel even
when power is turned
on and the fan makes
no noise.
Check that the power cord is properly
plugged into the power outlet.
Turn off the printer’s power, plug in the power
cord securely, and try turning on the printer’s
power again.
Check that the power switch is really in the ON (
[
) position.
The printer prints a
status page, but data
from the computer is
not being printed
normally.
Check the interface cable.
Connect both ends of the interface cable
securely. Try replacing the printer cable. For
details on the parallel interface for this printer,
see
Appendix B
.
Check program files and application
software.
Try printing another file or using another
print command. If the problem occurs only
with a specific file or application, check the
printer settings for that application.
Table 4-1