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Kyocera FS 3830N FS-3820N/3830N Operation Guide Rev-1.1 - Page 151

Print Quality Problems, Table 4-2

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Print Quality Problems Print Quality Problems As the following table shows, there are many possible causes of print quality problems, such as blank output as. The troubleshooting procedure for each type of problem is explained below. If you still can not solve the problem, contact your Kyocera Mita dealer. Printed Results Completely blank printout Corrective Action Check the developer unit. Open the printer top cover and check that the developer unit is inserted correctly and check that the developer's connector is connected properly. Check the toner container. Open the printer top cover and check that the toner container is correctly installed in the printer. See Toner Container Replacement on page 3-2. All-black printout Check the charger unit. Open the printer left cover and check that the charger unit is correctly installed. Dropouts, horizontal streaks, stray dots Clean the charger wire. Open the printer left cover. Pull the cleaning knob (green colored) slowly in and out a few times. See Cleaning on page 3-9. Black or white vertical streaks Table 4-2 Check the operator panel. If the Toner low message is displayed and the ATTENTION indicator is flashing, install a new toner kit. See Toner Container Replacement on page 3-2. Clean the charger wire. Open the printer left cover. Pull the cleaning knob (green colored) slowly in and out a few times. See Cleaning on page 3-9. 4-3

Section	Page
Contents	5
Introduction	10
Features	11
For More Information...	14
Guide to the Operation Guide	15
Chapter 1 Using the Operator Panel	17
Understanding the Operator Panel	18
Message Display	18
Interface Indicator	19
Paper Size Indicator	19
Paper Type Indicator	20
READY, DATA, and ATTENTION Indicators	20
Keys	21
Menu System Road Map	22
Printing Test Pages	28
Menu Map	28
Status Page	30
Service Status Page	34
Network Interface Status Page	35
Font Lists	37
Received Data Dumping	39
Paper Handling	40
Setting the Paper Size	40
Setting the Paper Size in Paper Cassette	40
Setting the Paper Size in MP Tray	44
Setting the Paper Type	46
Setting the Paper Type in Paper Cassette	46
Setting the Paper Type in MP Tray	47
Creating Custom Paper Type	48
Resetting the Custom Paper Type	52
MP Tray Mode	53
Selecting the Paper Feed Source	54
Selecting the Output Stack	55
Overriding A4 and Letter Size Difference	56
Pagination	57
Emulation	57
Changing the Emulation	57
Alternative Emulation for KPDL Emulation	58
Printing KPDL Errors	59
Font	60
Default font	60
Default Font Size	62
Changing Type for Courier/Letter Gothic	63
Setting the Character Pitch for Courier/Letter Gothic	64
Code Set	65
Number of Copies	66
Printing Orientation	67
KIR (Kyocera Image Refinement)	68
Ecoprint	70
Resolution	71
e-MPS	72
Quick Copy	73
Proof and Hold	75
Printing a Private Job	77
Printing a Stored Job	79
Printing a Code Job	81
Printing a List of Code Jobs	83
Retrieving Jobs from Virtual Mailbox (VMB)	84
Printing a List of VMB	85
e-MPS Configuration	86
Interface	90
Parallel Interface Mode	90
USB Interface Mode	91
Serial Interface Parameters	92
Network Interface Parameters	94
Operating the Storage Device	97
Activating the RAM Disk	97
Reading Data	99
Writing Data	100
Deleting Data	102
Reading Fonts from a CompactFlash Card	103
Formatting a Storage Device	104
Printing a List of Data Names	105
Configuration	107
Page Protect Mode	107
Linefeed (LF) Action	108
Carriage-Return (CR) Action	109
Wide A4 Pitch	110
Print Density	111
Total Printed Pages	112
Toner Counter Resetting	112
Message Language	113
Automatic Form Feed Timeout	115
Sleep Timer Setting	116
Printer Resetting	118
Resource Protection	119
Alarm (Buzzer) Setting	120
Auto Continue Setting	121
Duplex Printing Error Detection Setting	123
Chapter 2 Paper Selection	124
General Guidelines	125
Paper Availability	125
Paper Specifications	125
Selecting the Right Paper	126
Special Paper	130
Transparency (Overhead Projection Film)	130
Adhesive-Backed Labels	131
Paper Type	135
Chapter 3 Maintenance	136
Toner Container Replacement	137
Toner Container Replacement Interval	137
Replenishing Toner	138
Waste Toner Box Replacement	141
Replacing the Waste Toner Box	141
Cleaning	144
Cleaning the Charger Wire	144
Cleaning the Charger Grid	145
Paper Transfer Unit	148
Chapter 4 Troubleshooting	149
General Guide	150
Print Quality Problems	151
Indicators and Messages	154
Indicators	154
Maintenance Messages	155
Error Messages	158
Correcting a Paper Jam	160
Jam at the Paper Cassette or Inside the Printer	162
Paper Jam at the Option Duplexer	164
Paper Jam at the Option Sorter	166
Jam at the MP Tray	168
Chapter 5 Fonts	169
List of Fonts	170
PCL (Scalable and Bitmap) Fonts	170
KPDL Fonts (1)	173
KPDL Fonts (2)	174
Appendix A Options	175
Available Options	176
Expanding the Printer Memory	177
Installing Option Units	183
PF-60 Paper Feeder	183
DU-61 Duplexer	186
SO-60 Sorter	189
EF-60 Envelope Feeder	195
PT-4/PT-60 Rear Tray	199
Network Interface Card	200
Microdrive (Hard Disk)	202
CompactFlash (Memory) Card	204
Appendix B Host Computer Interface	205
Parallel Interface	206
Parallel Interface Communication Modes	206
Interface Signals	206
USB Interface	209
Specifications	209
Interface Signals	209
Serial Interface (Option)	210
RS-232C Interface	210
RS-232C Protocol	211
PRESCRIBE FRPO D0 Command	213
RS-232C Cable Connection	214
Obtain a Suitable RS-232C Cable	214
Connecting the Printer to the Computer	214
Appendix C Specifications	218
Glossary	221