Lexmark Optra C Service Manual - Page 103

Toner Scattered Service Check, User's Reference Manual

Page 103 highlights

5045-001 Toner Scattered Service Check Note: This condition is also known as "spew". It appears as a halo around dense characters. This condition is worsened by cool, dry conditions. FRU Action 1 Paper 2 Separation voltage 3 Separation charging unit Is recommended paper being used? Print with recommended paper. If the outcome is good, ask the user to use recommended paper. Is the corona wire broken? Does it improve when you forcibly turn ON the separation voltage from the density adjustment panel? If the problem remains, go to step 3. If streaking appeared on the print image after performing step 2, replace the paper with a new lot. Temperature If the condition remains, replace and check as humidity sensor follows: Fuser unit 1. Separation charging unit. 2. Temperature humidity sensor. 3. Fuser unit. Note: If a halo is observed surrounding blue characters on the page, instruct the customer to try "Vivid Mode". See Chapter 7 in the User's Reference Manual. Diagnostic Information 2-71

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Diagnostic Information 2-71
5045-001
Toner Scattered Service Check
Note:
This condition is also known as “spew”. It appears as a halo
around dense characters. This condition is worsened by cool, dry
conditions.
Note:
If a halo is observed surrounding blue characters on the
page, instruct the customer to try “Vivid Mode”. See Chapter 7 in the
User’s Reference Manual
.
FRU
Action
1
Paper
Is recommended paper being used? Print with
recommended paper. If the outcome is good, ask
the user to use recommended paper.
2
Separation
voltage
Is the corona wire broken? Does it improve when
you forcibly turn ON the separation voltage from the
density adjustment panel? If the problem remains,
go to step 3.
3
Separation
charging unit
Temperature
humidity sensor
Fuser unit
If streaking appeared on the print image after
performing step 2, replace the paper with a new lot.
If the condition remains, replace and check as
follows:
1. Separation charging unit.
2. Temperature humidity sensor.
3. Fuser unit.