Lexmark Optra C Service Manual - Page 50

5045-001 Error (117) Fuser Pump Failure Note: This printer must be absolutely level. If it is tipped more than 1 degree to the right and/or rear, the suction pump will not function correctly and the printer will report a 117 fuser error. Before starting the diagnostic procedure, do the following: 1. Be sure the printer is level. 2. Turn the printer off and remove the oil bottle. 3. Use the suction tool to remove as much oil as possible from the reservoir. 4. Pump the fuser manual lever 30 or 40 times. 5. Repeat steps 3 and 4 until no additional oil is pumped into the reservoir. 6. Reinstall the oil bottle, close the covers and turn the printer on. 7. The printer should complete POST. If a 117 error is reported while running test pages, continue with the following service check. If you level the printer and the 117 error does not re-appear within 25 pages, end the call. Use of a spray contact cleaner in most instances will allow normal functioning of the fuser sensors, which have been contaminated with silicone oil. The only cleaner currently approved by Lexmark is CRC brand industrial contact cleaner # 03130. 2-18