Nokia IP1220 Installation Guide - Page 115
Problem, Solution, To reset the admin password to a default value - default password
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General Troubleshooting Information Problem Entered wrong password. Solution Obtain a valid password or set the password to a default value. Note You must have local serial access to your appliance console to perform this procedure. With a keyboard and monitor directly connected to the appliance, the boot: prompt does not appear, and you cannot perform this procedure. To reset the admin password to a default value 1. Boot up the appliance in single-user mode by restarting or power cycling the appliance. When the boot: prompt appears, type boot -s and press enter before the appliance goes into multiuser mode; you have about 10 seconds to do this. 2. After the appliance boots up, the following text appears: Enter pathname of shell or RETURN for sh: Press Enter. 3. Type /etc/overpw at the prompt. When the response asks if you want to continue, type y. When you are returned to the prompt, type Ctrl + d to reboot with admin user and a new password. 4. The admin password defaults to no password for admin. Continue to boot to multiuser mode. 5. Reconfigure the password as you normally would. Note Blank passwords are not accepted in Network Voyager. In such cases, enter the following command to reset the password from the command line using a blank password: dbpasswd admin newpassword "" The two double quotation marks at the end of the command properly indicate a blank password. After you execute this command, the system reports that the password was not successfully changed. However, the password is changed and is now newpassword. Finally, return the entire database to its default settings and bring up the new system-startup procedure. The new system-startup procedure is described in Chapter 3, "Performing the Initial Configuration." To reset the default database settings 1. Log in to the IP1200 Series as admin by using Nokia Network Voyager. For information about how to access Network Voyager and the related reference materials, see "Using Nokia Network Voyager" on page 44. IP1220 and IP1260 Security Platforms Installation Guide 115