Polaroid LDTV152 Owners Guide - Page 87

Appendices 87 Appendix F: Troubleshooting, continued Picture Symptom 3. You cannot view a picture when playing a VHS tape. 4. VCR or DVD player's on-screen menus jitter up and down. 5. When viewing a stopped VCR, white lines are rolling on the screen. 6. A color program appears as a black and white image, or the colors are dim, or the screen is black. 7. Picture from an HDMI input is noisy (poor quality). 8. The image from a computer appears distorted when viewed on the TV. Remarks Check your VCR's owner's guide for further troubleshooting. Possible cause: Many VCRs and DVD players provide onscreen menus at only half-resolution. These lower-resolution graphics may appear to jitter up and down when the TV converts them to high-definition graphics. • Turn off video mute for the VCR. • Begin playing the tape. • Change the VCR input to the antenna input. The PerfectColor color balance has been incorrectly set. Reset the PerfectColor balance. • Try using a different HDMI cable. • If the signal is 1080p, upgrade a Category 1 (unmarked) HDMI cable to a Category 2 high-speed HDMI cable. Normal TV operation. The TV does not correct distortion in the picture from a computer because the correction process may cut off the edges of the image. Sound (see also NetCommand troubleshooting for additional help with A/V receiver concerns) Symptom Remarks 1. There is no sound even when the volume is turned up. • Check if the MUTE button is on. • The TV's "Listen to:" audio setting may be set to SAP. • Check that the Speakers option is set to TV to hear sound from the TV speakers. • If using an A/V receiver, check that the Speakers option is set to AV Receiver to hear sound from the A/V receiver speakers. • Perform a System Reset. 2. I set the Speakers option to AV Receiver, but hear sound from the TV speakers instead of the A/V receiver. Make sure the A/V receiver is connected to one of the TV's audio outputs (AVR AUDIO OUTPUT or DIGITAL AUDIO OUTPUT). 3. The sound does not match the screen The TV's Listen to: setting may be set to SAP. See page 42. picture. 4. The sound from my A/V receiver does not match the screen picture (I should hear the correct audio from my A/V receiver). • Check that DIGITAL AUDIO OUTPUT and/or AVR AUDIO OUTPUT on TV's main panel is connected to the A/V receiver. Without this connection, devices connected only to the TV (and not the A/V receiver) can be heard only from the TV speakers. Note that this includes the ANT 1/ANT 2 inputs, a device (such as a camcorder) connected to the convenience jacks, and any other device sending audio to the TV only. • Check A/V receiver input selection in the Inputs > AVR menu. If NetCommand is set up incorrectly for the A/V receiver, see "A/V Receiver Control: Automatic Audio Switching," page 61. 5. The sound from my A/V receiver does • Check A/V receiver input selection in the Inputs > AVR menu. not match the screen picture (my source If NetCommand is set up incorrectly for the A/V receiver, see device should be sending both audio "Setup to Control Automatic Audio and Video Switching via and video through the A/V receiver). HDMI," page 64. • The TV's Listen to: setting may be set to SAP. See page 42. 6. Cannot select an audio-only device; it does not appear in the Input Selection Menu. Plug a video plug into any composite VIDEO jack for the Auto Input Sensing screen to appear. See "Audio-Only Device," page 28.