Ricoh Aficio MP W3600 Troubleshooting - Page 23

 Troubleshooting When Using the Copy Function, When a Message Appears - service manual

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2. Troubleshooting When Using the Copy Function This chapter explains likely causes of and possible solutions for copier function problems. When a Message Appears This section explains the machine's main messages. If other messages appear, follow the instructions they contain. Important ❒ Check the contact address and Serial No. of Machine shown in the Service Call message (L), and then contact your service representative. If the contact address is not shown, contact your sales representative. ❒ For messages that are not listed here, see "When You Have Problems Operating the Machine". Message Cause Solution Please wait. The main power has just Wait for the machine to fully warm-up. been turned on, paper When "Scanning originals can type (plain paper/ translucent paper/ film) was changed, or the machine is otherwise getting ready. be started." and "Select copy mode and Place original." are displayed alternately, you can make the settings for your copies and scan your originals. After the originals have been scanned, the machine will automatically start copying after it has warmed-up. See "Auto Start", Copy/Document Server Reference. Cannot detect original size. The machine cannot detect the size of the original. Manually select a paper tray without using [Auto Paper Select], and specify a reproduction ratio without using [Auto Reduce / Enlarge]. Memory is full. The machine's memory • When Sort is selected, press [Exit] to is full due to scanning copy scanned originals, and then originals or performing a copy remaining originals. function. The number of • When the Job Preset function is se- originals that can be lected, check the number of preset stored in memory de- jobs, and then try scanning the origi- pends on the size of orig- nals again. inals and function settings. Check paper size. An improper paper size Check the settings for Reduce/ Enlarge, is set. etc., and then try again. 17

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17
2. Troubleshooting When
Using the Copy Function
This chapter explains likely causes of and possible solutions for copier function
problems.
When a Message Appears
This section explains the machine's main messages. If other messages appear,
follow the instructions they contain.
Important
❒
Check the contact address and Serial No. of Machine shown in the Service
Call message (
L
), and then contact your service representative. If the contact
address is not shown, contact your sales representative.
❒
For messages that are not listed here, see “When You Have Problems Operat-
ing the Machine”.
Message
Cause
Solution
Please wait.
The main power has just
been turned on, paper
type (plain paper/ trans-
lucent paper/ film) was
changed, or the machine
is otherwise getting
ready.
Wait for the machine to fully warm-up.
When “
Scanning originals can
be started.
” and “
Select copy
mode and Place original.
” are
displayed alternately, you can make the
settings for your copies and scan your
originals. After the originals have been
scanned, the machine will automatically
start copying after it has warmed-up.
See “Auto Start”, Copy/Document
Server Reference.
Cannot detect
original size.
The machine cannot detect
the size of the original.
Manually select a paper tray without us-
ing
[
Auto Paper Select
]
, and specify a re-
production ratio without using
[
Auto
Reduce / Enlarge
]
.
Memory is full.
The machine's memory
is full due to scanning
originals or performing a
function. The number of
originals that can be
stored in memory de-
pends on the size of orig-
inals and function
settings.
•
When Sort is selected, press
[
Exit
]
to
copy scanned originals, and then
copy remaining originals.
•
When the Job Preset function is se-
lected, check the number of preset
jobs, and then try scanning the origi-
nals again.
Check paper size.
An improper paper size
is set.
Check the settings for Reduce/ Enlarge,
etc., and then try again.