Ricoh Aficio MP W3600 Troubleshooting - Page 61

Turning On the Power, About This Machine

Page 61 highlights

When a Message Appears Message Cause Solution Insufficient mem- Scanner memory is ory.Reduce the insufficient. scanning area. • Reset the scan size. • Lower the resolution. • Set with no compression. See TWAIN Driver help. The problem may be due to the following cause: • "The Relationship between the Reso- lution and the Scanning Area" chart in Help for halftone scanning might not always apply. Scanning cannot be performed if large values are set for brightness when using halftone or high resolution. Error has oc- An error has occurred in • Check whether the network cable is 4 curred within the the driver. connected correctly to the client scanner driver. computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. Scanner is in use by another function. A function of the machine other than the scanner function is being used such as the copier function. Wait for a while and reconnect. Insufficient mem- The computer does not ory. Reduce reso- have enough memory. lution, original size, or scanning area. Reduce the resolution or size of scanning. Alternately, try scanning again after closing any other applications in use. No User Code is registered. Consult your system administrator. Access is restricted with user codes. Contact the administrator of the machine. Any of Login User The entered login user • Check the login user name, login Name, Login Pass- name, password, or driv- password, and driver encryption word or Driver er encryption key was key. Encryption Key is invalid. • Permission to use this function has not incorrect. been granted. Contact the administrator. Reference "Turning On the Power", About This Machine 55

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When a Message Appears
55
4
Reference
“Turning On the Power”, About This Machine
Insufficient mem-
ory.Reduce the
scanning area.
Scanner memory is
insufficient.
Reset the scan size.
Lower the resolution.
Set with no compression. See
TWAIN Driver help.
The problem may be due to the follow-
ing cause:
“The Relationship between the Reso-
lution and the Scanning Area” chart
in Help for halftone scanning might
not always apply. Scanning cannot
be performed if large values are set
for brightness when using halftone
or high resolution.
Error has oc-
curred within the
scanner driver.
An error has occurred in
the driver.
Check whether the network cable is
connected correctly to the client
computer.
Check whether the Ethernet board of
the client computer is recognized
correctly by Windows.
Check whether the client computer
can use the TCP/IP protocol.
Scanner is in use
by another func-
tion.
A function of the ma-
chine other than the
scanner function is being
used such as the copier
function.
Wait for a while and reconnect.
Insufficient mem-
ory. Reduce reso-
lution, original
size, or scanning
area.
The computer does not
have enough memory.
Reduce the resolution or size of scan-
ning. Alternately, try scanning again af-
ter closing any other applications in use.
No User Code is
registered. Con-
sult your system
administrator.
Access is restricted with
user codes.
Contact the administrator of the machine.
Any of Login User
Name, Login Pass-
word or Driver
Encryption Key is
incorrect.
The entered login user
name, password, or driv-
er encryption key was
invalid.
Check the login user name, login
password, and driver encryption
key.
Permission to use this function has not
been granted. Contact the administrator.
Message
Cause
Solution