Ricoh Aficio MP W3600 Troubleshooting - Page 61
Turning On the Power, About This Machine
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When a Message Appears Message Cause Solution Insufficient mem- Scanner memory is ory.Reduce the insufficient. scanning area. • Reset the scan size. • Lower the resolution. • Set with no compression. See TWAIN Driver help. The problem may be due to the following cause: • "The Relationship between the Reso- lution and the Scanning Area" chart in Help for halftone scanning might not always apply. Scanning cannot be performed if large values are set for brightness when using halftone or high resolution. Error has oc- An error has occurred in • Check whether the network cable is 4 curred within the the driver. connected correctly to the client scanner driver. computer. • Check whether the Ethernet board of the client computer is recognized correctly by Windows. • Check whether the client computer can use the TCP/IP protocol. Scanner is in use by another function. A function of the machine other than the scanner function is being used such as the copier function. Wait for a while and reconnect. Insufficient mem- The computer does not ory. Reduce reso- have enough memory. lution, original size, or scanning area. Reduce the resolution or size of scanning. Alternately, try scanning again after closing any other applications in use. No User Code is registered. Consult your system administrator. Access is restricted with user codes. Contact the administrator of the machine. Any of Login User The entered login user • Check the login user name, login Name, Login Pass- name, password, or driv- password, and driver encryption word or Driver er encryption key was key. Encryption Key is invalid. • Permission to use this function has not incorrect. been granted. Contact the administrator. Reference "Turning On the Power", About This Machine 55