Ricoh Aficio MP W3600 Troubleshooting - Page 3

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Manuals for This Machine

Refer to the manuals that are relevant to what you want to do with the machine.

Important

❒

Media differ according to manual.

❒

The printed and electronic versions of a manual have the same contents.

❒

Adobe Acrobat Reader/Adobe Reader must be installed in order to view the

manuals as PDF files.

❒

Depending on which country you are in, there may also be html manuals. To

view these manuals, a Web browser must be installed.

❒

For details about the functions of RW-3600, refer to the manuals for this option.

❖

About This Machine

Be sure to read the Safety Information in this manual before using the machine.

This manual provides an introduction to the functions of the machine. It also

explains the control panel, preparation procedures for using the machine,

how to enter text, and how to install the CD-ROMs provided.

❖

General Settings Guide

Explains User Tools settings, and Address Book procedures such as register-

ing e-mail addresses, and user codes. Also refer to this manual for explana-

tions on how to connect the machine.

❖

Troubleshooting

Provides a guide to solving common problems, and explains how to replace

paper, toner, and other consumables.

❖

Security Reference

This manual is for administrators of the machine. It explains security func-

tions that the administrators can use to protect data from being tampered

with, or prevent the machine from unauthorized use.

Also refer to this manual for the procedures for registering administrators, as

well as setting user and administrator authentication.

❖

Copy/Document Server Reference

Explains Copier and Document Server functions and operations. Also refer to

this manual for explanations on how to place originals.

❖

Printer Reference

Explains Printer functions and operations.

❖

Scanner Reference

Explains Scanner functions and operations.

Section	Page
Operating Instructions Troubleshooting	1
Introduction	2
Important	2
Notes:	2
Caution:	2
Power Source	2
Manuals for This Machine	3
TABLE OF CONTENTS	5
How to Read This Manual	7
Symbols	7
Names of Major Options	8
1. When the Machine Does Not Operate As Wanted	9
Indicators	9
Panel Tone	10
Checking Machine Status and Settings	11
When an Indicator to the Right of a Function Key Is Lit	14
When You Have Problems Operating the Machine	15
When a Job Is Not Performed	20
2. Troubleshooting When Using the Copy Function	23
When a Message Appears	23
When You Cannot Make Clear Copies	26
When You Cannot Make Copies As Wanted	29
When Memory Is Full	32
3. Troubleshooting When Using the Printer Function	33
When a Message Appears During Installation of the Printer Driver	33
Windows 95/98/Me, Windows 2000, or Windows NT 4.0	33
Windows XP Professional, Windows Server 2003	34
Windows XP Home Edition	34
If USB Connection Fails	35
When a Message Appears	36
Status Messages	36
Alert Messages	37
Checking the Error Log	39
When You Cannot Print	40
Other Printing Problems	43
4. Troubleshooting When Using the Scanner Function	49
When Scanning Is Not Done As Expected	49
When You Cannot Send Scanned Files	50
When Stored Files Cannot Be Accessed	50
When You Cannot Browse the Network to Send a Scan File	50
When the TWAIN Driver Cannot Be Started	50
When Stored Files Cannot Be Edited	51
When the Network Delivery Function Cannot Be Used	51
Operations Are Not Possible When Messages Appear	51
When a Message Appears	52
When a Message Appears on the Control Panel	52
When a Message Appears on the Client Computer	59
5. Adding Paper and Toner	63
Loading Paper	63
Loading the Paper Roll	65
Loading Cut Paper	66
Changing the Paper Size	67
Changing the Paper Size in the Paper Roll Tray	67
Removing the roll holder	67
Setting the roll holder	68
Changing the Paper Size in the Cut Paper Tray	69
Adding Toner	70
Inserting Toner	71
Sending Scanned Documents When Toner Has Run Out	72
Used Toner	72
6. Clearing Misfeeds	73
Removing Jammed Paper	73
Locating Jammed Paper	74
Removing Jammed Paper	75
When A1 is lit	75
When A2 is lit	76
When B is lit	77
When C is lit	77
When P is lit	77
When N1 - N7 is lit	78
7. Remarks	81
Where to Put Your Machine	81
Machine Environment	81
Moving	81
Optimum environmental conditions	82
Environments to avoid	83
Access to the machine	83
Power Connection	84
Maintaining Your Machine	85
Cleaning Inside the Original Cover	85
Cleaning the Main Unit	87

Ricoh Aficio MP W3600 Troubleshooting - Page 3

Manuals for This Machine, About This Machine, General Settings Guide, Troubleshooting

Page 3 highlights