Ricoh Aficio MP W3600 Troubleshooting - Page 60
Standby Time
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Troubleshooting When Using the Scanner Function Message Cause Solution Standby time reached. An original was not Load an original within the time limit loaded within the speci- specified in [Standby Time]. fied time limit. Please call your An unrecoverable error has Contact your service representative. service represen- occurred in the machine. tative. Scanner is not The TWAIN scanner Contact your service representative. available on the function cannot be used specified device. on this machine. Scanner is not • The machine's main • Set the main power switch to "On". available. Check power switch is off. • Check whether the machine is con- the scanner con- • The machine is not nected to the network correctly. 4 nection status. connected to the net- • Deselect the personal firewall func- work correctly. tion of the client computer. • Use an application such as telnet to make sure SNMPv1 or SNMPv2 is set as the machine's protocol. See "Network Settings", General Settings Guide and "Using telnet", Network Guide. Cannot find the scanner. Check the scanner main power switch. The machine's main power switch is off. Check that the cable is securely plugged into the power outlet and the machine. Set the main power switch to "On". Error has occurred on the scanner. Scanning will be cancelled. The application-specified scan conditions have exceeded the setting range of the machine. Check whether the scanning settings made with the application exceed the setting range of the machine. Fatal error has occurred in the scanner. An unrecoverable error has An unrecoverable error has occurred in the occurred on the machine. machine. Call your service representative. Scanner is not ready. Check the scanner and the options. The original cover is open. Check whether the original cover is closed. 54