Sony BVME251 Operation Guide - Page 84

Troubleshooting This section may help you isolate the cause of a problem and as a result, eliminate the need to contact technical support.  The picture that you wish to display is not displayed.  The setting of the [Channel Configuration] menu does not correspond to the input signal. See the [System Status] menu (page 68) to confirm the setting. When the setting is different from the input signal, set in the [Channel Configuration] menu correctly (page 35).  The color is not displayed correctly.  Set the color temperature in the [Color Temp] menu (page 36) of the [Channel Configuration] menu. Or set in the [Color Profile] menu (page 39) or [Matrix] menu (page 38) of the [Channel Configuration] menu. When the settings are different from the above, set them correctly.  The signals are not displayed in the multi display.  The reference signal is not input (No Sync status). Input the reference signal. The internal signal is not displayed in the multi display.  The phase of signal B in the multi display slips.  Genlock signal A and signal B to use the wipe mode and blending mode.  The pixel zoom does not function.  The pixel zoom is valid when the native scan mode is selected. Set to the native scan mode (page 59).  The marker is not displayed.  When the display is set in the multi display, set [Side by Side], [Wipe], [Butterfly], or [Blending] to [Off] in the [Function Switch] menu (page 55) of the [Function Setting] menu. When the pixel zoom display is set, set the PIXEL ZOOM button to off. The marker is not displayed in the following: - when the computer signal via HDMI is displayed - when the internal signal is displayed - when the signal is displayed in H delay mode or V delay mode.  The signal is not displayed in interlace mode.  Confirm the following: - whether the interlace signal is input or not - whether the signal is set to [1080I] in [1080I/PsF] (page 44) of the [Channel Configuration] menu or not - whether the native scan mode is selected or not. (page 59)  The setting is different from the setting in the menu.  When the setting has been changed with the function button of the controller after setting in the menu, the last setting becomes effective.  The function button of the controller does not function.  When the setting has been changed in the menu after setting with the function button, the last setting becomes effective.  The function of the function button on the controller is different from that of the panel display.  See the [Function Key] menu (page 71) of the [Controller] menu to confirm the function assigned to the function button.  The Gamut Error message does not go off.  A gamut error is detected or [OSD Notification Reset] is set to [Manual] and the detected error information is remained. Perform the following. - Set [Gamut Error Display] to [Off] in the [Gamut Error Display] menu of the [Function Setting] menu (page 52). - Set [OSD Notification Reset] to [Auto] in the [Gamut Error Display] menu of the [Function Setting] menu (page 52). - Press the function button with the [Error Notify Clear] function assigned in the [Function Key] menu of the [Controller] menu (page 72). - Set the pin of the PARALLEL REMOTE connector with the [Error Notify Clear] function assigned in the [Parallel Remote] menu of the [System Configuration] menu to [On] (page 62). - Select [Error Notify Clear] in the [Function Switch] menu of the [Function Setting] menu (page 58).  The zebra pattern does not go off.  When a gamut error is detected, set [Gamut Error Display] to [Off] in the [Gamut Error Display] menu of the [Function Setting] menu (page 52). When an Over Range error is detected, the zebra pattern is set to be displayed in the Over Range portion, and the detected Over Range information is retained. Set [Over Range] to [Off] in the [On Screen Set] menu of the [System Configuration] menu (page 65). Note If the OVER RANGE indicator lights, adjust the contrast or brightness to a lower level. 84 Troubleshooting